Royal Orthopaedic Hospital
Feedback Rating
Based on 1826 reviews
Reviews (1826)
Quite good
October 24, 2023
They have been quite good. I give them 4 stars.
Night staff are unhelpful.
October 24, 2023
Both of my knees were replaced here. My experience as an inpatient is not very good. The night staff are very rude and unhelpful.
I give them 5 stars
October 24, 2023
They are great. I can't praise them enough. I give them 5 stars.
Poor instructions on using parking machine.
October 24, 2023
Poor instructions about how to use the parking ticket machine. I wanted to pay by card and got stuck because the card reader wasn't working.
Specialist team are great.
Oncology
October 24, 2023
Overall my experience is positive. I am with a specialist oncology team and they are great.
Consultant explained all the issues in detail
October 24, 2023
My mom is having her hip replacement operation today. We had a good meeting with her consultant and he explained all the issues with us in detail. We were provided with a drink and a comfortable place to sit while we waited for the consultant.
Everybody looks after you
October 24, 2023
Everybody looks after you. The staff greet you very well and are helpful.
Limited provision for taxi's
October 24, 2023
Limited provision for taxi's. I used the hospital phone to book a taxi but I was waiting for 1 hour for them to come. They should use better taxi providers.
Explained everything and engaged with us.
October 24, 2023
I was referred by my GP because they wanted to know that I am fit enough for the hip operation. The assessment was carried out by an excellent doctor. He explained everything and engaged very well with us.
Staff are kind and helpful.
October 24, 2023
It's very good. Everybody who has dealt with me has been very kind and helpful.