Reviews (1828)

Wonderful hospital with amazing staff

October 26, 2023
I had my knee replacement surgery here and it is a wonderful hospital with amazing staff.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the team.
Good luck with your ongoing recovery.


Provider responded

Support and aftercare was excellent.

October 25, 2023
My dad had his hip replacement done over here and the support and aftercare was excellent.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that your Dad had a positive experience and will share your feedback with the team.


Provider responded

I was referred and seen quickly.

October 25, 2023
Very good. I was referred onto them quickly. They saw me quickly and did x-rays and I am waiting for a follow up and hopefully some physiotherapy.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the team.
We wish you well for your future recovery.


Provider responded

Staff are friendly and polite

October 24, 2023
From the time you walk in the staff are friendly and polite. You can ask questions anytime. The surgeon and consultant are always polite and ask questions. You cannot fault them. The staff and service is very good including the x-ray department.
Bernard Cox

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital and we are pleased that you had a positive experience. Wishing you well for your future recovery.


Provider responded

Parking is horrendous but they are good.

October 24, 2023
Parking is horrendous and the directions to a parking space wasn't obvious. Previously everything was well explained and clear what was happening. There was a delayed appointment and been waiting since April. When they did see me it was good. I thank the national health service for all they do.
Irene Busby

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that overall you had a positive experience regarding your treatment.
We are sorry that you had issues around carparking, the car park belongs to an external company and we will share your feedback with them.


Provider responded

Oncology has been brilliant

October 24, 2023
The hospital has been fantastic over the last two years. The oncology and professor has been brilliant. Keep up the fantastic work and thank you for everything you have done for me and my family.
Jamie Willis

Reply from Royal Orthopaedic Hospital

Reply from Royal Orthopaedic Hospital
We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the team.
Wishing you and your family all the best for the future.


Provider responded

Helpful friendly staff

October 24, 2023
The MRI reception are very helpful. The staff doing the scan are very friendly and they explained and made me feel comfortable and supported me to get there if needed. The staff were helpful and directions and signposting is good.
Anonymous

Reply from Royal Orthopaedic Hospital

Reply from Royal Orthopaedic Hospital
We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the team.


Provider responded

I couldn't have asked for more.

October 24, 2023
Everyone was so helpful. I couldn't have asked for anything more.
Anonymous

Reply from Royal Orthopaedic Hospital

Reply from Royal Orthopaedic Hospital
We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the team.


Provider responded

Always really good

October 24, 2023
Always really good. Parking is sometimes difficult. I got some cancellations but they informed me earlier. The staff are helpful.
Anonymous

Reply from Royal Orthopaedic Hospital

Reply from Royal Orthopaedic Hospital
We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We appreciate that our parking can be limited at busy times and apologise for any inconvenience this may cause.
We are pleased that overall you had a positive experience and will share your feedback with the team.


Provider responded

Always been happy with the service here

October 24, 2023
I've been here many times and I have always been happy with the service I have received from here. All of the staff are very friendly here. Very efficient. If I have to wait a few more minutes I don't mind. It is a well run hospital.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the team.
Thank you


Provider responded

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Royal Orthopaedic Hospital

Contact

0121 685 4000

The Woodlands
Bristol Road South
Northfield
Birmingham
West Midlands
B31 2AP

Location

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