Reviews (1826)

They won't do an operation.

October 23, 2023
The hospital does not want to operate on older people. I have red patches on my leg, but they didn't take it seriously. They won't do an operation on my hips, as they think on might die on the bed. They said I might get an infection, that is why they wont accept older people.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital and we are sorry that you have not had the positive experience we would like.
If you wish to raise this with us please contact the PALS team on 0121 685 4128 or by email on roh-tr.pals@nhs.net


Provider responded

Hard to park.

October 19, 2023
It is hard to get a parking space at this hospital.
Anonymous

Given the latest therapy and medication.

October 19, 2023
I was referred here for my arthritis treatment. I was provided the latest therapy and medication which improved my condition a lot.
Anonymous

Very good hospital with amazing staff

October 19, 2023
I went here for hip surgery and the staff are amazing. It's a very good hospital.
Anonymous

They are really good.

October 16, 2023
I go for injections on my knees. They are really good. It's helped but now I feel like it's worn off and the doctors used to send me there again. I did go a couple of weeks ago so I will wait.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the team.


Provider responded

The operation went okay.

October 16, 2023
My mom had a knee operation. The op was fine, she had a bit of delirium. The leg didn't go as straight as it should have but operation went okay. It's didn't go too bad.
Anonymous

Treatment here is fabulous

October 12, 2023
There is no colour in the hospital. I like colours. There is no interaction with a person. No water machines. The treatment here was good. It was fabulous. The consultant was brilliant and he should be commended for his work.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience in regard to your treatment and consultant.


Provider responded

They would make sure I am seen.

October 12, 2023
QE referred me onto the Royal Orthopaedic. They sent letters to my old address and ended up missing my appointment. I looked at the app and saw that I had one today. I called up and asked for a letter to be sent out but they said it wouldn't come in time. They just said to come up and I will be seen. It all seems alright.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience with regards to accessing your appointment in the end.
Please check when you attend that the system has updated your address.


Provider responded

Hyperlink to go paperless doesn't work.

October 12, 2023
They send you communication asking if you want to go paperless. So they send you a hyperlink to view the appointment details. You put in your details and then it doesn't work so it's all pointless really.
Anonymous

Same day MRI and consultant appointment.

October 12, 2023
Parking is a nightmare when I was on crutches. It makes it really difficult. I know there's not much they can do about it. The care has been good. I have to be monitored every 6 months. I chase them as I need a couple of months notice to arrange an appointment. I was straight in to have an MRI this morning. the physio was excellent it was a whole week. The only thing they didn't do was sort the O.T as they didn't offer that at the time but I think they thought I had already sorted that as I turned up in a wheelchair. What is really good is they do the MRI and you then see a consultant on the same day which is really good.
Anonymous

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Royal Orthopaedic Hospital

Contact

0121 685 4000

The Woodlands
Bristol Road South
Northfield
Birmingham
West Midlands
B31 2AP

Location

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