Reviews (1826)

Referred on for heart condition

September 8, 2023
I'm under a consultant for my knee. They done an ECG before I got to the surgery door and then said they couldn't do it because of my heart condition. They've since referred me onto other hospitals, I'm just waiting for the all clear from them so I can have my knee done.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We hope to see you soon for your surgery.


Provider responded

So far so good!

September 8, 2023
Sent a letter 3 weeks back and had a telephone conversation yesterday to say that I had an appointment for today. So far, so good.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the team.


Provider responded

Really fast referral

September 8, 2023
We was referred onto the hospital from the GP. They did an x-ray's and an appointment with the consultant for today, it was a really fast referral. They've been generally good.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the team.


Provider responded

Good communication

September 8, 2023
It's alright, car parking is not great. They have electric spaces but they could be better utilised. The services like the canteen etc are good. The communication with the Physiotherapy department about appointments is good too.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience but acknowledge your comments about parking.


Provider responded

Given an appointment quickly

September 8, 2023
First time and so far, it's been fine. I was referred on from my GP on Friday and was given an appointment the following Thursday, so very quick. They let me know about the appointment over the phone but I don't think there would have been time to send a letter.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the team.


Provider responded

Helpful staff, brilliant hospital

September 8, 2023
Brilliant, toilets on ward weren't very nice but apart from that everything was fine. Staff were fine, helpful and communication with them was good too.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience, but will address the comments that you have made regarding the toilets.


Provider responded

Good communication

September 8, 2023
They're alright. Son's surgeries have failed. Said it would be 50/50 chance that it would work but now need to wait until he's old enough to have his hip replaced. They're really good at speaking to him and explaining about his condition.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are sorry to hear that your sons surgeries have failed and hope that his future care and treatment are effective. We are pleased to hear that our staff communicated well with your son.


Provider responded

Quick referral and efficient service

September 8, 2023
I was referred onto the Royal Orthopaedic Hospital where I thought I'd have to wait 6 months for an appointment but one came through in 6 weeks. They saw me on time, they were so efficient. They sent me for an x-ray the same day, they were really good.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the team.


Provider responded

Brilliant hospital

September 8, 2023
Son's currently in the hospital having an operation. The referral was really quick. The hospital is really good and they've been brilliant.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the team.


Provider responded

Brilliant hospital

September 7, 2023
Brilliant hospital, I have been coming here since last 10 years and can’t fault them at all.
Anonymous

Reply from Royal Orthopaedic Hospital

We appreciate the time you have taken to share your feedback with Healthwatch regarding your experience at the Royal Orthopaedic Hospital. We are pleased that you had a positive experience and will share your feedback with the team.


Provider responded

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Royal Orthopaedic Hospital

Contact

0121 685 4000

The Woodlands
Bristol Road South
Northfield
Birmingham
West Midlands
B31 2AP

Location

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