Royal Orthopaedic Hospital
Feedback Rating
Based on 2266 reviews
Reviews (2266)
Appointment changed 3 times in two days
Outpatients
November 13, 2024
After waiting 5 months I finally got an outpatient appointment for 28 November. On 11 November I was notified this had been changed to 16 November. A long standing commitment meant I could not attend on this day. After phoning and waiting for 30 minutes I got through to someone in appointments who said nothing else was available. After some pleading, explaining that I was out of the country for 7 weeks from 31 December, I was offered an appointment on 19 December which I gratefully accepted and which was confirmed online by the hospital.
24 hours later I got another online letter telling me the appointment was now on 9 January - when I am out of the county. After waiting another 20 minutes on the phone I was told there was nothing available and I should ring in a couple of weeks to book for February. Meanwhile I struggle to get up & down stairs & have had to give up playing tennis. If I get an appointment in February it will be 8 months since my referral from my GP. What on earth is going on at this hospital?
24 hours later I got another online letter telling me the appointment was now on 9 January - when I am out of the county. After waiting another 20 minutes on the phone I was told there was nothing available and I should ring in a couple of weeks to book for February. Meanwhile I struggle to get up & down stairs & have had to give up playing tennis. If I get an appointment in February it will be 8 months since my referral from my GP. What on earth is going on at this hospital?
Seen within a month
November 5, 2024
I was seen by a consultant within a month and now on a waiting list for hip surgery.
Excellent treatment
November 5, 2024
I have attended the pain management clinic and was provided with excellent treatment.
Good care and treatment
November 5, 2024
The care and treatment was very good when I had my hip reconstruction.
Excellent care and support
November 5, 2024
I has both my knees replaced over there. The care and support was excellent.
They're good.
November 4, 2024
They're good. They cancelled my appointment last week and they rearranged the appointment quickly.
I have had great responses.
November 4, 2024
It has been great and I have had great responses.
Helpful and listened
November 4, 2024
I have been for an appointment and the consultant was really good. Helpful and listened to me.
Very good today
November 4, 2024
It has been very good today, well organised and given information.
It's been helpful
November 4, 2024
I attended the community day as I have been on the waiting list for over a year. They have given me some exercises to do which has been helpful. They said it is to help in the meantime whilst on the waiting list.
