Reviews (2364)

Good treatment

April 15, 2025
Good treatment received.
Anonymous

Reply from Royal Orthopaedic Hospital

All feedback received for the Trust is monitored and reported on through our Governance processes.

Thank you very much for taking the time to provide us with feedback regarding your recent experience at The Royal Orthopaedic Hospital NHS Foundation Trust.

It is most encouraging for the Trust to receive comments acknowledging the quality of care provided at the hospital and staff very much appreciate comments and feedback, I will now forward them onto the Manager of our Facilities Department for their attention.

Your compliments are invaluable to us as we constantly strive to continue to improve services at the Royal Orthopaedic Hospital NHS Foundation Trust.
If you would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG
Our next meeting will be on 25th June 2025 at 12.30
Once again, many thanks for your comments.


Provider responded

Excellent care over the years

April 15, 2025
Excellent care was provided after hip surgery. I also had a knee replacement and received 5 star care. The countless scans and x-rays over here have been great as well as the staff. Always have a smiling face. Overall they get 5 stars for excellent care and treatment provided over the years.
Anonymous

Reply from Royal Orthopaedic Hospital

Thank you very much for taking the time to provide us with feedback regarding your recent experience at The Royal Orthopaedic Hospital NHS Foundation Trust.

It is most encouraging for the Trust to receive comments acknowledging the quality of care provided at the hospital and staff very much appreciate comments and feedback, I will now forward them onto the Manager of our Facilities Department for their attention.

Your compliments are invaluable to us as we constantly strive to continue to improve services at the Royal Orthopaedic Hospital NHS Foundation Trust.
If you would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG
Our next meeting will be on 25th June 2025 at 12.30

All feedback received for the Trust is monitored and reported on through our Governance processes.
Once again, many thanks for your comments.


Provider responded

Waited a long time for surgery

April 15, 2025
The waiting time was long when in pain. I waited for a hip replacement surgery and didn't offer any injections.
Anonymous

Reply from Royal Orthopaedic Hospital

Thank you for taking the time to leave your feedback regarding your experience with the Royal orthopaedic Hospital Birmingham.
We are sorry that you experienced long waiting times, if you are unhappy with the care that you received please contact the Patient Experience Team on 0121 685 4128

If you would like to become involved in helping us to shape future care, we run a Patient Participation Group and would welcome your input please contact us at roh-tr.pals@nhs.net and title your email PPG
Our next meeting will be on 25th June 2025 at 12.30

All feedback received for the Trust is monitored and reported on through our Governance processes.


Provider responded

Slow and lack communication

April 15, 2025
Slow referrals and poor communication. I have not heard anything so far and I have been waiting 6 months for the referral appointment.
Anonymous

Reply from Royal Orthopaedic Hospital

Hello,
Thank you for taking the time to leave feedback regarding your experience with the Royal Orthopaedic Hospital.
I am sorry you have not yet heard regarding your referral to us. Please contact PALS on roh-tr.pals@nhs.net or 0121 685 4128.


Provider responded

Amazing staff

April 15, 2025
I have had many follow up appointments at hand clinic and the care and treatment is excellent. The staff are amazing.
Anonymous

Always seen on time

April 15, 2025
Excellent care and treatment received at hip and knee clinic. The consultant makes things very easy and explains very well. I'm always seen on time.
Anonymous

Wonderful surgeons

April 15, 2025
I had two arthroscopic surgeries and ligaments repaired by wonderful surgeons. The staff are very polite and much more experienced than at the QE.
Anonymous

Long waits for treatment

April 15, 2025
I have to wait 26 weeks to see a consultant here for a reoccurring issue. Then if they recommend surgery it will be a further 52 week wait.
Anonymous

Excellent

April 15, 2025
I had spinal surgery over here before covid. It was excellent.
Anonymous

Waited 10 months for the referral

Orthopaedics
April 15, 2025
I waited for 10 months to see the consultant. I'm in pain all the time and waiting is affecting my life. They have asked for bloods and scans.
Anonymous

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Royal Orthopaedic Hospital

Contact

0121 685 4000

The Woodlands
Bristol Road South
Northfield
Birmingham
West Midlands
B31 2AP

Location

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