Reviews (169)

Explained what they were doing

May 19, 2023
PET and bone scan at Solihull. They were good and explained what they were doing and looking for.
Anonymous

Reply from Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are delighted to hear that you received excellent care at your PET and bone scan and they explained exactly what was going on.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Operation was done 12 months later

May 17, 2023
Perforated ear drum. Had an operation, big hole in ear drum. Felt like it made the noises worse. Had chronic infections for years but that helped. But operation was done 12 months later.
Anonymous

Reply from Solihull Hospital

Dear Patient

Thank you for taking the time to provide feedback about Solihull Hospital – apologies for the delayed response. We are really sorry to hear that you continued to have discomfort for some time after your operation on your ear.

We are keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at UHB


Provider responded

Quick referral

May 5, 2023
I was referred to the hospital for biopsies which took 3 days, very quick, I'm just waiting for a follow up appointment.
Gillian

Reply from Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital. We are pleased to hear that your biopsy referral were actioned so quickly and hope you hear back soon about your follow-up if you haven't already.

If you would like to provide any further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Facilitator at University Hospitals Birmingham


Provider responded

Well organised, weekend evening appointments

May 3, 2023
I've been for scans here and have an appointment there this afternoon. The service is well organised, I had an appointment on the weekend in the evening, I thought it was quite good. My kidney appointment has been cancelled 3 times and I've had issues rearranging the appointment. But a staff nurse has ended up helping me and sorting it out for me.
Anonymous

Reply from Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull hospital. We are delighted to hear about the excellent service you've received during your recent scans but also sorry to hear that you've had appointments cancelled 3 times and difficulties rearranging them.

If you would like to provide any further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Facilitator at University Hospitals Birmingham


Provider responded

Well organised and helpful

May 3, 2023
After my visit to the A&E department at Good Hope, they referred me to Solihull for CT scans because of my low white blood cell count. It was well organised and easy to find my way around. They've done well and been quite helpful.
Anonymous

Reply from Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about the Solihull Hospital. We are delighted to hear that you found the hospital so well organised when you came for CT scans and that the staff were so helpful.

If you would like to provide any further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Facilitator at University Hospitals Birmingham


Provider responded

Good midwives, communicate well

April 24, 2023
Been here once for a scan. It's a nice small hospital and the midwives were good, explained things well. But having to go to two hospitals for care was a bit too much, especially in the early days of pregnancy.
Anonymous

Reply from Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital. We are delighted to hear about the excellent service you've received from our midwives and they explained things well, but obviously we're also sorry to hear that you've had to travel to two different hospitals for care recently.

If you would like to provide any further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Facilitator at University Hospitals Birmingham


Provider responded

Treatment is first class

March 30, 2023
Had a CT scan here. Finding your way around the hospital is a bit awkward, but the treatment is first class. Scan's were great.
Anonymous

Reply from Solihull Hospital

Thank you for taking the time to post your comments regarding your patient experience at Solihull Hospital. It is lovely to receive such positive feedback from our patients.

Best wishes, Patient Services Team


Provider responded

It was really very quick

March 23, 2023
Chest X rays - GP referred me over to them. It was really very quick, took 6 weeks, not bad in comparison to other people.
Anonymous

Reply from Solihull Hospital

Thank you for taking the time to post your comments regarding your patient experience at Solihull Hospital. It is lovely to receive such positive feedback from our patients.

Best wishes, Patient Services Team


Provider responded

Well informed

March 23, 2023
Polyp removed from the noise, no pricking good surgeon. Well informed etc. they did a brilliant job. I was in and out quite quickly.
Anonymous

Reply from Solihull Hospital

Thank you for taking the time to post your comments regarding your patient experience at Solihull Hospital. It is lovely to receive such positive feedback from our patients.

Best wishes, Patient Services Team


Provider responded

All seems ok

March 16, 2023
Had spine and pelvis scans at hospital. All seems ok and under control, no concerns with the hospital. Nurses are very nice and friendly.
Anonymous

Reply from Solihull Hospital

Thank you for taking the time to post your comments regarding your patient experience at Solihull Hospital. It is lovely to receive such positive feedback from our patients.

Best wishes, Patient Services Team


Provider responded

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Solihull Hospital

Contact

0121 424 2000

Lode Lane
Solihull
West Midlands
B91 2JL

Location

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