Solihull Hospital

Feedback Rating

Based on 195 reviews
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NHS patients accepted

Reviews (195)

Easy to navigate around the hospital

March 9, 2023
Staff were lovely, easy to find and easy to navigate around the hospital. Parking was fine. They were bang on for appointment the appointment times, It’s a long distance to go from us so thankfully we don’t have to go too often.
Anonymous

Excellent care

March 9, 2023
Very nice very good, it was excellent. They give good care. It was just a regular appointment I went to. They communicate well and sent letters about the appointment a couple of weeks before hand. It was really easy to find when I got there.
Anonymous

Service was fine - easy to get around

March 8, 2023
They were fine, it was easy to get to and I can find my way around. They should have an A&E department/service there.
Anonymous

Reply from Solihull Hospital

Thank you so much for taking the time to provide feedback about the Solihull Hospital. We are very pleased to inform you that in June 2023 the MIU will be opening again and in addition to this service there will also be a minor illnesses service which will be provided by a local primary care provider (GPs) and this collaboration will mean that the two services will be opened in June as the Solihull Urgent Treatment Centre (UTC).

The UTC will provide a much needed urgent care service – supporting with minor illnesses and injuries - for the residents of Solihull.

Kindest regards, Patient Experience Team

Provider responded

Shoulder isn't cured but hospital was good

March 6, 2023
I damaged my shoulder. I had physiotherapy and done some exercises with a rubber band. It hasn't cured it but it has taken the pressure off. They were good.
Anonymous

Reply from Solihull Hospital

Thank you so much for taking the time to provide feedback about Solihull Hospital. We are delighted to hear that you are happy with the service you received from our physiotherapy team and that you have experienced some improvement to your shoulder.

Kindest regards, Patient Experience Team

Provider responded

No accident and emergency.

February 13, 2023
There's no accident and emergency.
Sayda

Reply from Solihull Hospital

Thank you so much for taking the time to provide feedback about the Solihull Hospital. We are very pleased to inform you that in June 2023 the MIU will be opening again and in addition to this service there will also be a minor illnesses service which will be provided by a local primary care provider (GPs) and this collaboration will mean that the two services will be opened in June as the Solihull Urgent Treatment Centre (UTC).

The UTC will provide a much needed urgent care service – supporting with minor illnesses and injuries - for the residents of Solihull.

Kindest regards, Patient Experience Team

Provider responded

Waiting long time for appointment

February 7, 2023
I’ve been trying to get an appointment since May 22. They’ve cancelled my appointment. I rand to try and get another appointment but they said if they do have a cancellation they'll let me know. Doctors are fine with me when I do see them.
Anonymous

Reply from Solihull Hospital

We are really sorry to hear that your experience with our appointment team has not been a positive one and you haven't been able to get the appointment you were expecting.

If you still haven't received an appointment please call the Booking Centre on 0121 371 7070 or Email: MyAppointments@uhb.nhs.uk and hopefully the team there can assist you or signpost you to someone who can.

If you still need help please do try contacting PALS again as they are there to help with any outstanding concerns - they can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes, Patient Experience Team

Provider responded

Keep y updated

February 7, 2023
I go here for scans. They let me know what’s going on and keep me updated.
Anonymous

Reply from Solihull Hospital

Thank you for taking the time to post your comments regarding your positive patient experience at Solihull Hospital. It is lovely to receive such positive feedback from our patients. Feedback like this is greatly valued by our staff.

Best wishes, Patient Services Team

Provider responded

Would be good to have more services

January 17, 2023
Would be good to have an emergency, minor injuries unit or Badger Clinic.
Anonymous

Brilliant

January 6, 2023
Brilliant, can get an appointment and I'm seen on time.
Maqs

Reply from Solihull Hospital

Thank you for taking the time to post your comments regarding the service at Solihull Hospital. It is lovely to receive such positive feedback from our patients. Feedback like this is greatly valued as staff love to hear they have made such a positive difference.

Best wishes, Patient Experience Team

Provider responded

Helpful and lovely staff

January 6, 2023
Happy to go there they were helpful. They would talk to me about what was going on. The nurses were absolutely lovely.
Anonymous

Reply from Solihull Hospital

Thank you for taking the time to post your comments regarding the service at Solihull Hospital. It is lovely to receive such positive feedback from our patients. Feedback like this is greatly valued as staff love to hear they have made such a positive difference.

Best wishes, Patient Experience Team

Provider responded

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Solihull Hospital

Contact

0121 424 2000

Lode Lane
Solihull
West Midlands
B91 2JL

Location

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