Solihull Hospital

Things were at a stand still for a long time because I waited so long for my ophthalmology appointment. The treatment and care has been good but the waiting times for appointments have let the service down.

I have been under the plastic surgery team at Solihull Hospital. They have been good, I have had procedures that have not been successful and the surgeon is now discussing other options with me.

My experience of the dermatology team at Solihull Hospital has been good. At times I have had to chase the department by calling the secretary.

This is a good hospital, they provide a good service and I am happy with the care I have received here.

It was the first time I have used the hospital and they were fine. The reception staff were helpful and I wasn't waiting long for my appointment. The appointment went well.

I attend Solihull Hospital every month for an infusion to treat my condition. This treatment really helps and is an alternative to medication. The treatment has greatly improved my quality of life. The staff are very good. I find the staff here at Solihull Hospital much better than those at other hospitals. They seem much more caring here.

The physiotherapy service provided at Solihull Hospital is very good. The physiotherapist comes down to collect me from the waiting area and walks to the department with me. She is really friendly, very chatty and very encouraging. She even walks me out from my appointments too. The sessions have been really helpful.

I recently had a transesophageal scan (specialist heart scan). The staff were really great. They took their time and were very professional. I had a local anesthetic and medication to relax me during the procedure. I was closely monitored for a couple of hours after the procedure and was not allowed home until they were completely happy that I was fine. The care I received was excellent.

I have been under the cardiology team at Solihull Hospital and was supposed to have an echocardiogram every two years. After two and a half years I hadn't heard anything so I had to chase the hospital. By the time I got my appointment I had waited over three years since the last one. I have been left disappointed by this. The team of staff are great when you attend appointments the problem has been getting one.

I have had problems with communication and administrative errors at Solihull Hospital but the ophthalmology department has been the exception. They provide a good service and run a good department.