Reviews (126)

No complaints or faults there

May 30, 2023
It's the same with Solihull, they're appointments and communication are good, they couldn't do more to help you. The staff are brill and ever so helpful. No complaints or faults there.
Anonymous

Reply from Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that you're so happy with the way you've been looked after by staff here and in particular that the communication is so good.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Good care

May 26, 2023
They give good care. Easy to get lost. I prefer to go to Heartlands as its closer.
Anonymous

Reply from Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. Whilst we are sorry to hear that you have had some issues navigating the hospital we are pleased to hear that you've received good care.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Happy with correspondence

May 23, 2023
Had CT scan at Solihull. Had check up in month, had letters sent out. Happy with correspondence, they keep me updated about all the treatment. Covid symptoms diagnosed, feel they acted really quickly.
Anonymous

Reply from Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that you've been happy with the way that the hospital has communicated with you to keep you updated and that they acted really quickly to treat your Covid.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

That’s fine

May 23, 2023
That’s fine. Send out appointment for weekly blood infusions. Later changed to every 4 weeks.
Anonymous

Reply from Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about your blood infusion appointments at Solihull Hospital - apologies for the delayed response.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

All good

May 23, 2023
I had a knee replacement and everything was all good.
Anonymous

Reply from Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are so pleased to hear that your knee replacement procedure here was successful.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Good service

May 19, 2023
Not on the regular basis but been a few times good service. See you quickly no long waits.
Anonymous

Reply from Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that you're happy with the service you're receiving and that you are seen quickly when you attend.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

It’s good

May 19, 2023
Sometimes I have my appointments here and it’s good. I like it there.
Anonymous

Reply from Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that you are happy with the appointments you're attending here.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Explained what they were doing

May 19, 2023
PET and bone scan at Solihull. They were good and explained what they were doing and looking for.
Anonymous

Reply from Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are delighted to hear that you received excellent care at your PET and bone scan and they explained exactly what was going on.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Operation was done 12 months later

May 17, 2023
Perforated ear drum. Had an operation, big hole in ear drum. Felt like it made the noises worse. Had chronic infections for years but that helped. But operation was done 12 months later.
Anonymous

Reply from Solihull Hospital

Dear Patient

Thank you for taking the time to provide feedback about Solihull Hospital – apologies for the delayed response. We are really sorry to hear that you continued to have discomfort for some time after your operation on your ear.

We are keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at UHB


Provider responded

Quick referral

May 5, 2023
I was referred to the hospital for biopsies which took 3 days, very quick, I'm just waiting for a follow up appointment.
Gillian

Reply from Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital. We are pleased to hear that your biopsy referral were actioned so quickly and hope you hear back soon about your follow-up if you haven't already.

If you would like to provide any further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Facilitator at University Hospitals Birmingham


Provider responded

Leave your Feedback


Solihull Hospital

Contact

0121 424 2000

Lode Lane
Solihull
West Midlands
B91 2JL

Location

Share this rating