Reviews (126)

Friendly midwives

November 6, 2023
The midwives at the maternity department are very friendly and overall I am happy with how my appointments have been going in the gestational diabetes clinic.
Anonymous

Reply from Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that the midwives taking care of you in the maternity department are so friendly and that you're happy with how your appointments have been going in the gestational diabetes clinic.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

The staff do more than enough

October 30, 2023
Rheumatology appointments are over the phone are alright as my rheumatoid arthritis is under control. Anytime I have flare ups they see me. I can't fault the staff they always appear to do enough or more than enough.
Anonymous

Reply from Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that you feel you are being well looked after by the rheumatology department both in person and over the phone and that the staff do so much for you.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Less waiting time at dermatology

October 26, 2023
Excellent. Dermatology clinic is less waiting time. There is no sort of real communication required. You just sign in and they call you. I feel that system works with it being a specific clinic.
Anonymous

Reply from Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that you have found the processes in the dermatology clinic to be so smooth and that you don't have to wait for too long to be seen.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Operation was arranged quickly

October 26, 2023
I had a glaucoma operation. I am alright and it went well. The ophthalmology department sorted the operation really quickly. They're all brilliant there.
Anonymous

Reply from Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that your glaucoma operation went well and that the operation was sorted quickly by the opthalmology department.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

A brilliant experience.

October 18, 2023
My husband was treated there and the experience was brilliant.
Anonymous

Reply from Solihull Hospital

Dear Relative

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that your husband's treatment was so good and he was so well looked after.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very quick service.

October 18, 2023
Very good and very quick in dealing with me.
Anonymous

Reply from Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that the staff involved in your care have been so quick and efficient.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

They made the effort.

October 16, 2023
I was there for therapy. The care was much better there. They were really nice. They spoke to me more and made the effort I thought. They need to keep talking to me because it will help me get better.
Anonymous

Reply from Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that you're happy with the therapy you've been receiving and their good communication with you.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Dermatology outpatients are quite good.

October 12, 2023
The outpatients at dermatology are quite good. You are normally in and out. I find the staff okay. I have to come out of dermatology and go to the pharmacy. They could change that.
Anonymous

Reply from Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that overall you are happy with your dermatology outpatient appointments and that you are quickly when you arrive.

If you would like to provide any more information or further feedback about your experience, in particular the issue with going to pharmacy after your appointment, please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Kind & helpful nurse

October 9, 2023
I went there for an x-ray and bloods. I was seen on time and the nurse was kind and helpful.
Anonymous

Reply from Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleaesd to hear that you were seen on time when you came in for an x-ray and bloods and the nurse was so kind and helpful.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

They were good and explained the treatment.

October 4, 2023
My sister was 14 years old and had to see a paediatric doctor there for them to talk to her about her medicine. They were good there and explained very well the treatment.
Anonymous

Reply from Solihull Hospital

Dear Relative

Thank you for taking the time to provide feedback about Solihull Hospital – apologies for the delayed response. We are really pleased to hear that the paediatric doctor who spoke to your sister was so informative about the treatment plan.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

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Solihull Hospital

Contact

0121 424 2000

Lode Lane
Solihull
West Midlands
B91 2JL

Location

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