Reviews (126)

Ward 18 and A&E are awesome

September 21, 2023
Reception staff are always good at letting me know where mom is. A&E is awesome. I have been there 3 times and they've helped her so much. They have been incredible. The nurses have to put up with so much there.
Anonymous

Reply from Solihull Hospital

Dear Relative

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear that you are so pleased with the care your mother received on Ward 18 and in the Emergency Department and helpful they were.

If you would like to provide any more information or further feedback about your or your mother's experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Good communication and clean hospital.

September 21, 2023
I had my adrenal gland removed. All was fine. Good communication about my operation. My appointment was kept and the hospital was clean. The food was good when I stayed in.
Anonymous

Reply from Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that there was good communication about your operation, the hospital was clean and the food you received as an inpatient was good.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Brilliant hospital no complaints

September 8, 2023
Had an appointment given within 2 weeks for mammogram and scans. Brilliant hospital no complaints. Cancer referral really good, I am happy.
Anonymous

Reply from Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear that your cancer referral was actioned so quickly and you had your mammogram within two weeks.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very helpful

September 6, 2023
They were very helpful.
Anonymous

Reply from Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear that you found the staff here so helpful.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Better organised

September 6, 2023
Very good and much better organised than other hospitals.
Anonymous

Reply from Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that you are so happy with your experience here.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very good

September 6, 2023
Very good. They have got their system working perfectly.
Anonymous

Reply from Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear that you were so happy with the systems you encountered during your time here.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Excellent staff and facilities

September 6, 2023
Clean and tidy hospital with excellent staff and facilities.
Anonymous

Reply from Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that you were so happy with your hospital experience - that it was clean and tidy and the facilities and staff were excellent.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very good

September 4, 2023
Very good and helpful during my cancer treatment.
Anonymous

Reply from Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are delighted to hear about the excellent care you received during your cancer treatment and that staff were so helpful.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

They were good

September 4, 2023
I went to Solihull hospital to get my gallbladder removed. They were good.
Anonymous

Reply from Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that you were well looked after during the procedure to remove your gallbladder.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Not been good

August 15, 2023
Not been good, given wrong epilepsy medication.
Anonymous

Reply from Solihull Hospital

Dear Patient

Thank you for taking the time to provide feedback about Solihull Hospital – apologies for the delayed response. We are really sorry to hear that there was an issue with you being given the wrong epilepsy medication.

We are keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

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Solihull Hospital

Contact

0121 424 2000

Lode Lane
Solihull
West Midlands
B91 2JL

Location

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