Reviews (138)

Felt it was a wasted journey.

September 25, 2023
They're okay. We got there after being referred on from 111 service and we were checked out by ANP and said doctor needed to see her at Heartlands. Again seen by an ANP and they said she was fine so just felt it was a wasted journey and I had to take time off for it.
Anonymous

Reply from Solihull Hospital

Dear Friend/relative

Thank you so much for taking the time to provide feedback about Solihull Hospital and Heartlands Hospital Birmingham - apologies for the delayed response. We are sorry to hear that you felt that your appointments were a wasted journey for your appointment and we'd be keen to hear if anything could be learnt from what happened.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Good communication, Staff are brilliant

September 25, 2023
They're quite good. Been there a lot for cardiology appointments. Good communication and staff there are brilliant.
Anonymous

Reply from Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that you are happy with your cardiology appointments - in particular the good communication and brilliant staff.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Ward 18 and A&E are awesome

September 21, 2023
Reception staff are always good at letting me know where mom is. A&E is awesome. I have been there 3 times and they've helped her so much. They have been incredible. The nurses have to put up with so much there.
Anonymous

Reply from Solihull Hospital

Dear Relative

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear that you are so pleased with the care your mother received on Ward 18 and in the Emergency Department and helpful they were.

If you would like to provide any more information or further feedback about your or your mother's experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Good communication and clean hospital.

September 21, 2023
I had my adrenal gland removed. All was fine. Good communication about my operation. My appointment was kept and the hospital was clean. The food was good when I stayed in.
Anonymous

Reply from Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that there was good communication about your operation, the hospital was clean and the food you received as an inpatient was good.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Brilliant hospital no complaints

September 8, 2023
Had an appointment given within 2 weeks for mammogram and scans. Brilliant hospital no complaints. Cancer referral really good, I am happy.
Anonymous

Reply from Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear that your cancer referral was actioned so quickly and you had your mammogram within two weeks.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very helpful

September 6, 2023
They were very helpful.
Anonymous

Reply from Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear that you found the staff here so helpful.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Better organised

September 6, 2023
Very good and much better organised than other hospitals.
Anonymous

Reply from Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that you are so happy with your experience here.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very good

September 6, 2023
Very good. They have got their system working perfectly.
Anonymous

Reply from Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are really pleased to hear that you were so happy with the systems you encountered during your time here.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Excellent staff and facilities

September 6, 2023
Clean and tidy hospital with excellent staff and facilities.
Anonymous

Reply from Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are pleased to hear that you were so happy with your hospital experience - that it was clean and tidy and the facilities and staff were excellent.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very good

September 4, 2023
Very good and helpful during my cancer treatment.
Anonymous

Reply from Solihull Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Solihull Hospital - apologies for the delayed response. We are delighted to hear about the excellent care you received during your cancer treatment and that staff were so helpful.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

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Solihull Hospital

Contact

0121 424 2000

Lode Lane
Solihull
West Midlands
B91 2JL

Location

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