St Heliers Medical Practice
Feedback Rating
Based on 81 reviews
Reviews (81)
Rude and ignorant
June 24, 2024
I've been trying to sign up for the online service for 5 years now. The receptionist keeps telling me to fill out the form knowing I can't. They are just plain rude and ignorant.
Excellent practice
June 18, 2024
This practice is excellent. I don't have any difficulties getting appointments. It's all fine.
No appointments, rude reception staff
May 29, 2024
My husband is not happy with his GP because he just can't get an appointment at all. They don't answer the phones and reception staff are rude.
Very good.
May 13, 2024
Very good. Appointments are never an issue.
I will give them 4 stars
April 29, 2024
I will give them 4 stars. GPs, reception and nurses are all good. At times it is very difficult to get an appointment.
Very slow at referrals
April 23, 2024
I can get appointments but they are very slow in getting referrals done. It took them 8 months to refer me to rheumatology.
Very good.
April 9, 2024
Very good and until now we haven't faced any issues. We have to call and wait in a queue to be connected but it is fine and we get an appointment in the end.
Better than other surgeries.
April 8, 2024
It is much better than other surgeries. I have to wait a while on the phone but eventually get seen by a GP or practice nurse on the same day.
Excellent, 5 stars
March 26, 2024
Excellent, 5 stars
Excellent care received.
March 4, 2024
I had excellent care from my GP who pushed for a CMHT referral which got me a formal diagnosis and appropriate medication.
