St Heliers Medical Practice
Feedback Rating
Based on 93 reviews
Reviews (93)
Can't complain
November 26, 2024
The GP referred me onto the Royal 4 months ago and got an appointment for then. I can't complain about the way things are, it's just the system.
They listen to patients
November 20, 2024
Appointment availability is okay and GPs and nurses are very helpful and listen to patients concerns very well.
I don't have anything bad to say
November 4, 2024
It's hard to get an appointment but they're very good. They send too much medication even when you tell them you don't need it anymore. They still send it, other than that I don't have anything bad to say about them
I always seem to get through
October 30, 2024
It's alright, I have no problems with them. I phone for an appointment and they put you through to a clinician straight away. I always seem to get through. They help you over the phone or will call you in. It works well. For bloods you can just book online easily.
Made me fell uncomfortable.
October 30, 2024
I didn't like how they dealt with things and felt uncomfortable accessing them .
Rubbish, I changed my GP
September 17, 2024
When I first went there they were brilliant, now they're rubbish. You can't get to see a doctor. I ended up changing doctors in the end because I was sick of them making excuses to not see us face to face.
Can't see my GP face to face.
August 22, 2024
I cannot get to see a GP face to face about my mental health.
Took 4 days to receive physiotherapy
August 13, 2024
I had physiotherapy within 3 to 4 days of me going to the GP. They told me what to do with my shoulder. They sent me videos and emails of what to do which I have been doing but I need a second opinion.
They referred me straight away
August 13, 2024
It was easy to make an appointment they sent a referral straight away as I had proof of my problem. They also gave me physiotherapy. Sometimes it can be difficult to get through on the phone. That would be my only concern.
My GP Surgery is excellent
August 1, 2024
They are really good. The staff are nice. Booking appointments is very easy. The doctor is also good. The receptionists are very nice and the waiting time to be called in to see the doctor is short. They are always helpful. My GP Surgery is excellent.
