Reviews (48)

Horrible.

February 20, 2024
Poor reception staff and horrible GP. They don't listen to you at all.
Anonymous

Can't book appointments online or in person

January 16, 2024
I don't deal with them that much as the hospitals deal with everything. You can't make an appointment online or in person. You cannot book when they aren't open either so that needs looking into.
Anonymous

Can't book future GP appointments

December 4, 2023
A good GP surgery. It can take a while to get through and book an appointment which you don't always get for the same day. You can't get one for the future, for say 2 to 3 weeks either which is what you need sometimes. They don't offer that. Calling up everyday can be long.
Anonymous

Change of medication was not prescribed.

November 16, 2023
I am not getting information, especially about medication to the mental health team. My medication was supposed to change and they didn't do it. They didn't prescribe the new medication. Such a lack of communication.
Anonymous

I get face to face appointments.

October 26, 2023
Brilliant. Easy to get an appointment. I phone in the morning but all the doctors are really good. All appointments are face to face. They are all understanding doctors too. Very good.
Anonymous

Brilliant and able to get appointments.

October 12, 2023
They are sound. Brilliant. I am able to get an appointment. I mainly see different doctors but it's fine.
Anonymous

Referred in a timely manner.

October 5, 2023
They referred me to the Royal Orthopaedic hospital for hip issues in a timely manner. They chased the progress on my case regularly to keep me updated.
Anonymous

Doctor is lovely.

September 27, 2023
Doctor is lovely, arranges for the appointment through Royal Orthopaedic but they do lose the emails every so often. They are brilliant, they will arrange the appointments.
Anonymous

Very accommodating of the patients

August 31, 2023
They're really good. You can walk in and get an appointment. They're really good. Staff know when people are able to use online but are very accommodating of the patients.
Anonymous

Quick referral to hospital

July 5, 2023
They're fine, sometimes I have to wait in the queue on the phone but I do always get appointments when they answer. I had an issue with my nose where a spot appeared but it kept growing. They called me in to look at it and referred me onto to hospital within a week. Another time I went, they sent me straight to hospital and I was there for nearly 2 weeks.
Anonymous

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The Oaks Medical Centre

Contact

0300 028 0200

The Oaks Medical Centre
199 Shady Lane
Great Barr
Birmingham
West Midlands
B44 9ER

Location

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