The Oaks Medical Centre
Feedback Rating
Based on 49 reviews
Reviews (49)
Not great Oaks medical centre
April 20, 2021
Not great through lockdown.
Very good Oaks medical centre
April 17, 2021
Very good but I do think GPS should start seeing patients again.
Not trained to cope with deaf people
April 14, 2021
Depends who you see,, some doctors are fantastic, others won't listen & just want to prescribe meds. Also receptionists are either helpful, as I'm profoundly deaf or are obviously not trained to cope with deaf people.
Very good
April 14, 2021
Very good
Worked well during lockdown
July 18, 2020
Online survey questionnaire: What has worked well for you during lockdown?
Answer: Medication from a doctor at The Oak Medical Centre.
Answer: Medication from a doctor at The Oak Medical Centre.
need more efficient booking system
November 21, 2018
Getting appointments is very difficult, you call 8am, but can’t get through. You can only see nurse practitioner. Since they have new practice (combined) Its got impossible to get appointments. They just told me to go to walk in clinic. The only way to see a doctor is to pre-book appointments. When I did get to see a GP she was very good and she has referred me to hospital.
Very mixed feelings... not always positive.
October 19, 2017
In the passed when I needed an urgent appointment, I couldn't get one and had to wait ages, resulting in going to the walking clinic as an alternative... when I've finally seen a doctor I've been missed diagnosed. Recently there have been some changes at Oaks Medical Centre so I'm hoping future experiences will be more positive.
Couldn't get an appointment
October 11, 2016
Have to phone at 8am. By the time I've phoned through, all the appointments have gone. I complained and saw a nurse practitioner and got referred for physio in the community centre. Struggle to see diabetic doctor too.
GP surgery had a few issues
August 15, 2016
Prescriptions not ready 2 days, take 4 days.
X-ray not done, so surgery couldn't take place. Told should have had physio, should have been going in each week for physio. Nobody told me.
Promised letter for treatment in 6 weeks, kept delaying treatment.
Delayed allergy diagnosis and tests - eczema.
X-ray not done, so surgery couldn't take place. Told should have had physio, should have been going in each week for physio. Nobody told me.
Promised letter for treatment in 6 weeks, kept delaying treatment.
Delayed allergy diagnosis and tests - eczema.
