The Oaks Medical Centre

They're fine, sometimes I have to wait in the queue on the phone but I do always get appointments when they answer. I had an issue with my nose where a spot appeared but it kept growing. They called me in to look at it and referred me onto to hospital within a week. Another time I went, they sent me straight to hospital and I was there for nearly 2 weeks.

Had to physically go down to them as I was having an issue with my back and I phoned them on the half term and they offered me an appointment with the physiotherapist the following Monday. So they're really good at referring. If I've needed face to face appointments too, I've got one.

They're really good and I can get appointments. I never have any issues, they're not too bad when you call, it's not bad at all.

They are very good and I can get an appointment with them. They are very good.

The problem sometimes is getting to see a doctor, you can always see a nurse.

Great service but poor appointment system need to go early in morning before 8am to get seen. Often referred to nurse practitioner rather than GP.

It's improved immensely, at one point there were long waits on the phones and now I can get appointments. We've been very lucky.

Third visit for the same problem not happy, going to try and get another appointment tomorrow, it’s a joke when you work full time on the opposite side of the city taking time off work and not getting the problem resolved. Never seeing the same doctor twice!

I got appointments during Covid, when did need to see them I get a phone conversation. Have to phone at 8am for an appointment but that doesn't work with work so they need to change it.

I can't get appointment. I ring at 8am to get an appointment and then end up stuck in a queue.