The Oaks Medical Centre

They referred me to the Royal Orthopaedic hospital for hip issues in a timely manner. They chased the progress on my case regularly to keep me updated.

Doctor is lovely, arranges for the appointment through Royal Orthopaedic but they do lose the emails every so often. They are brilliant, they will arrange the appointments.

They're really good. You can walk in and get an appointment. They're really good. Staff know when people are able to use online but are very accommodating of the patients.

They're fine, sometimes I have to wait in the queue on the phone but I do always get appointments when they answer. I had an issue with my nose where a spot appeared but it kept growing. They called me in to look at it and referred me onto to hospital within a week. Another time I went, they sent me straight to hospital and I was there for nearly 2 weeks.

Had to physically go down to them as I was having an issue with my back and I phoned them on the half term and they offered me an appointment with the physiotherapist the following Monday. So they're really good at referring. If I've needed face to face appointments too, I've got one.

They're really good and I can get appointments. I never have any issues, they're not too bad when you call, it's not bad at all.

They are very good and I can get an appointment with them. They are very good.

The problem sometimes is getting to see a doctor, you can always see a nurse.

Great service but poor appointment system need to go early in morning before 8am to get seen. Often referred to nurse practitioner rather than GP.

It's improved immensely, at one point there were long waits on the phones and now I can get appointments. We've been very lucky.