Reviews (62)

Couldn't get an appointment

October 11, 2016
Have to phone at 8am. By the time I've phoned through, all the appointments have gone. I complained and saw a nurse practitioner and got referred for physio in the community centre. Struggle to see diabetic doctor too.
Anonymous

Reply from The Oaks Medical Centre

i am sorry you found it difficult to obtain an appointment - General practice (all surgeries) are under extreme pressure as demand is out stripping capacity, we have a specialist Nurse for diabetes at the Practice and if you make yourself known to the practice we can schedule an appointment with Her. - also it may be better for you to register for booking appointments 'on line' this will give you greater flexibility in securing an appointment


Provider responded

GP surgery had a few issues

August 15, 2016
Prescriptions not ready 2 days, take 4 days.
X-ray not done, so surgery couldn't take place. Told should have had physio, should have been going in each week for physio. Nobody told me.
Promised letter for treatment in 6 weeks, kept delaying treatment.
Delayed allergy diagnosis and tests - eczema.
Wayne Daniels

Reply from The Oaks Medical Centre

I am sorry to hear you are unsatisfied - if you could outline the particular issues i would be happy to respond


Provider responded

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The Oaks Medical Centre

Contact

0300 028 0200

The Oaks Medical Centre
199 Shady Lane
Great Barr
Birmingham
West Midlands
B44 9ER

Location

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