Reviews (63)

Very mixed feelings... not always positive.

October 19, 2017
In the passed when I needed an urgent appointment, I couldn't get one and had to wait ages, resulting in going to the walking clinic as an alternative... when I've finally seen a doctor I've been missed diagnosed. Recently there have been some changes at Oaks Medical Centre so I'm hoping future experiences will be more positive.
Anonymous

Couldn't get an appointment

October 11, 2016
Have to phone at 8am. By the time I've phoned through, all the appointments have gone. I complained and saw a nurse practitioner and got referred for physio in the community centre. Struggle to see diabetic doctor too.
Anonymous

Reply from OHP-The Oaks Medical Centre

i am sorry you found it difficult to obtain an appointment - General practice (all surgeries) are under extreme pressure as demand is out stripping capacity, we have a specialist Nurse for diabetes at the Practice and if you make yourself known to the practice we can schedule an appointment with Her. - also it may be better for you to register for booking appointments 'on line' this will give you greater flexibility in securing an appointment


Provider responded

GP surgery had a few issues

August 15, 2016
Prescriptions not ready 2 days, take 4 days.
X-ray not done, so surgery couldn't take place. Told should have had physio, should have been going in each week for physio. Nobody told me.
Promised letter for treatment in 6 weeks, kept delaying treatment.
Delayed allergy diagnosis and tests - eczema.
Wayne Daniels

Reply from OHP-The Oaks Medical Centre

I am sorry to hear you are unsatisfied - if you could outline the particular issues i would be happy to respond


Provider responded

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OHP-The Oaks Medical Centre

Contact

01213892222

199 Shady Lane
Great Barr
Birmingham
B44 9ER

Location

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