Reviews (34)

Understaffed.

February 13, 2024
Under staffed which causes an issue with getting an appointment. You don't get to see the same GP. Guessing they're locums. It's up to the receptionist who you get to see but they will tell you. It can take up to 4 days to get an appointment but they will signpost you to another service that may be able to help you.
Anonymous

Kind and helpful staff

February 6, 2024
A very good surgery. The staff are very kind and helpful.
Anonymous

Appointments mostly over the phone

January 22, 2024
How can they assess a patient's condition over the phone? Its is always limited face to face appointments as most are held over the phone.
Anonymous

Happy with the service

January 4, 2024
I went to the GP a couple of months ago. My experience was very good. No difficulty getting an appointment. I am happy with the service.
Anonymous

Been waiting 2 years so far since referral

December 18, 2023
The GP has been alright but I mostly deal with the hospital as they are the ones dealing with medication and deliveries of it. They have referred me on for several things but I have been waiting for 2 years for one thing and ben told another 18 months wait for something else.
Anonymous

I can get appointments.

November 22, 2023
All good. I can get appointments and see my GP.
Anonymous

Referral sorted quickly.

October 10, 2023
The GP referred my son for hearing issues. They were quick to give an appointment and sorted the referral out quickly to audiology. They can sometimes be slow with appointments but help where needs be.
Anonymous

No mental health support

August 23, 2023
Useless, not updated medical file. No mental health support, not willing to supply prescription for mental health medicine. Have no information about my file or medication.
Anonymous

Incompetent staff and doctors

August 21, 2023
I rang in this morning due to having issues with my current medication and got a telephone appointment. When the doctor finally rang all you could hear was him typing away in the background and I’m not even sure he understood what I was saying. He decided that I would need a face to face and booked me an appointment with another doctor as he was only working for half the day!!
I turned up at my normal doctors surgery 10 minutes before my appointment only to be told that I was at the wrong doctor’s and I should have gone to Grange Hill surgery. I ask the receptionist who was going to tell me that I should have gone to the other surgery as the half day doctor didn’t. She couldn’t answer the question and it is now 20:15 and I’m still waiting for an answer? Needless to say the service at this surgery is shocking and you can never speak to the practice manager as she refuses to take your calls.
This is not the first issue I’ve had, I only want the doctor to treat patients with respect and do the job they are paid very well to do.
Anonymous

They have looked after me during COVID

May 12, 2023
Its good considering how they have looked after me during COVID.
Anonymous

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Weoley Park Surgery

Contact

0121 472 1965

112 Weoley Park Road
Selly Oak
Birmingham
West Midlands
B29 5HA

Location

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