Weoley Park Surgery

Receptionists unhelpful, had been told couldn't order my repeat prescription now over the telephone but to go to chemist I usually use to order, I explained that chemist boots at weoley Castle had closed down so asked what do I do to get my medication, .. I was rudely told Tough and she put the phone down on me, I went without medication then for several months

Receptionists very unhelpful and sometimes down right rude.

Excellent service. Receptionists are always helpful. They are very busy but always find time for a joke with my partner. They brought the wheelchair out to him when his legs were bad. Nothing is too much trouble for them.

47 calls i made no answer.87 calls the next day no answer

Shocking. I have had a detrimental comment, by a doctor whilst having a smear, about my tummy. I have had mix ups with times of phone appointments by receptionists.

Never experience any issues

Quick appointments at Weoley Park Surgery and always follow up

Good but could be improved

No appointment available to book for three weeks. Ring up by 8am - engaged constantly.

Can not get appointment, very bad. District nurses phone put on hold for half hour then someone leave name and number get back to you. They don't. Had two visits from district nurses since last Sept 2015. Still waiting for my incontinence pads changed to more stronger size No 10 or more. I'm soaked in bed every night, nurses promised better pad - still none. Drs promise to speak district nurses, 3 Drs still nothing done.