Weoley Park Surgery

Really good, able to get both Face to face and over the phone appointment depending on what it is for. The doctor I’ve spoken to seems to be through and will get to the bottom of problem and not just leave you.

They referred us and took 1 year to get an appointment. We can get appointments, the waiting is down to Covid.

They are ok. Most of the time can get appointments over the phone first then Face to face if they need to see you.

Asthma review over the phone, they’re good I think. Can’t do one over the phone.

I’ve had a good experience, can get appointments. I haven’t had a condition that needs regular appointments. They’re good at emergency appointments for children and telephone appointments have been helpful & great.

I like going to my doctors, my niece takes me. They explain things to me and check me over.

Hard to get an appointment and to get through on phone. Very rarely I need an appointment but when I do I can’t.

Receptionists unhelpful, had been told couldn't order my repeat prescription now over the telephone but to go to chemist I usually use to order, I explained that chemist boots at weoley Castle had closed down so asked what do I do to get my medication, .. I was rudely told Tough and she put the phone down on me, I went without medication then for several months

Receptionists very unhelpful and sometimes down right rude.

Excellent service. Receptionists are always helpful. They are very busy but always find time for a joke with my partner. They brought the wheelchair out to him when his legs were bad. Nothing is too much trouble for them.