Weoley Park Surgery
Feedback Rating
Based on 43 reviews
Reviews (43)
Kind and helpful staff
February 6, 2024
A very good surgery. The staff are very kind and helpful.
Appointments mostly over the phone
January 22, 2024
How can they assess a patient's condition over the phone? Its is always limited face to face appointments as most are held over the phone.
Happy with the service
January 4, 2024
I went to the GP a couple of months ago. My experience was very good. No difficulty getting an appointment. I am happy with the service.
Been waiting 2 years so far since referral
December 18, 2023
The GP has been alright but I mostly deal with the hospital as they are the ones dealing with medication and deliveries of it. They have referred me on for several things but I have been waiting for 2 years for one thing and ben told another 18 months wait for something else.
I can get appointments.
November 22, 2023
All good. I can get appointments and see my GP.
Referral sorted quickly.
October 10, 2023
The GP referred my son for hearing issues. They were quick to give an appointment and sorted the referral out quickly to audiology. They can sometimes be slow with appointments but help where needs be.
No mental health support
August 23, 2023
Useless, not updated medical file. No mental health support, not willing to supply prescription for mental health medicine. Have no information about my file or medication.
Incompetent staff and doctors
August 21, 2023
I rang in this morning due to having issues with my current medication and got a telephone appointment. When the doctor finally rang all you could hear was him typing away in the background and I’m not even sure he understood what I was saying. He decided that I would need a face to face and booked me an appointment with another doctor as he was only working for half the day!!
I turned up at my normal doctors surgery 10 minutes before my appointment only to be told that I was at the wrong doctor’s and I should have gone to Grange Hill surgery. I ask the receptionist who was going to tell me that I should have gone to the other surgery as the half day doctor didn’t. She couldn’t answer the question and it is now 20:15 and I’m still waiting for an answer? Needless to say the service at this surgery is shocking and you can never speak to the practice manager as she refuses to take your calls.
This is not the first issue I’ve had, I only want the doctor to treat patients with respect and do the job they are paid very well to do.
I turned up at my normal doctors surgery 10 minutes before my appointment only to be told that I was at the wrong doctor’s and I should have gone to Grange Hill surgery. I ask the receptionist who was going to tell me that I should have gone to the other surgery as the half day doctor didn’t. She couldn’t answer the question and it is now 20:15 and I’m still waiting for an answer? Needless to say the service at this surgery is shocking and you can never speak to the practice manager as she refuses to take your calls.
This is not the first issue I’ve had, I only want the doctor to treat patients with respect and do the job they are paid very well to do.
They have looked after me during COVID
May 12, 2023
Its good considering how they have looked after me during COVID.
100 phone calls
February 16, 2023
100 phone calls and they say no appointments. So end up ringing 111.