Weoley Park Surgery

Me and my whole family have been with this surgery for about 15 years now and we always commended how the staff and the process of being seen by a doctor was really great. Now since becoming hi tech, the process has changed. Patients can book appointments way in advance, calling at 8.15 every morning does get you through to reception so you can bag a same day appointment. My sister recently had a really bad throat infection the Monday which was just getting worse. She rang for a whole 45 minutes from 8.15 continuously before getting through and being told no appointments at all were available until Thursday!! And if she was bad to go to the walk-in. Just terrible. This process does not work and think the team need to rethink to go back to the old ways or not take on too many patients where now you have to preempt being sick to see your doctor!!

My father recently came down with shingles and the team at the surgery made sure he was seen to straight away. The doctor was also very thorough and was adamant he must see him again prior to going back to work. My dad always feel very well looked after by the team and doctors at the surgery who know us and the family now quite well. This is on behalf of him and the rest of our family...thank you.

Great staff and always more than willing to help whatever the question. Doctors always make the effort to get to know you personally which makes it easier to talk them about any personal medical issues.