West Midlands Ambulance Service University NHS Foundation Trust
Feedback Rating
Based on 214 reviews
Reviews (214)
The people that took us were lovely
January 26, 2023
The people that took us were lovely. Couldn’t knock any member of staff, they took me straight to my daughter.
Nice and helpful
January 17, 2023
Couldn't take him to his nearest hospital which would have been Solihull as he lived in Solihull. They were really nice and helpful. They said they couldn't take him to Heartlands due to funding so had to take him to City Hospital.
Staff very good
January 12, 2023
Mum had a fall, we waited for the paramedics to come, they checked her over but she didn't have to go hospital, everything was okay. They were very good though.
Really good
January 5, 2023
Rang the ambulance and they were quick, they were really good. Pretended to be Paw Patrol and everything.
Paramedics were lovely
December 14, 2022
They put me in the ambulance, the paramedics were lovely. She bandaged me up. When I got to hopsital, a nurse asked if she could take a photo as the paramedic had bandaged me up so funny, but she was lovely.
He had to wait 10 hours
December 1, 2022
Father in law called for an ambulance as he woke up and his leg had turned blue. He had to wait 10 hours for the ambulance to turn up and by then we had to take him to the hospital ourselves.
Long wait for ambulance
November 14, 2022
I waited 4 hours for an ambulance when my gallbladder flared up. They didn't come, they normally come within the hour.
They were really good
October 26, 2022
They were really good. Daughter didn't like the masks due to covid but then played with her and kept her entertained.
90 minute wait
October 25, 2022
Child fell and hurt face badly and was told there was a 90 minute wait but that was as a priority. Scary to think if we needed an ambulance.
Helpful
October 25, 2022
They've come to us three times. They were nice, kind and helpful. Took my son to hospital.
