West Midlands Ambulance Service University NHS Foundation Trust
Feedback Rating
Based on 181 reviews
Reviews (181)
They were good
March 13, 2023
I was having chest pains so they took me to hospital. They were good, kind and let me know what was happening.
A bit of a delay
March 9, 2023
Ambulance. A bit of a delay but when they came out they were a bit hesitant to take my husband and said he wasn’t as unwell as they thought. He ended up being transferred to a hospital in Leicester in a coma from Covid.
Very helpful
March 9, 2023
My son drank a slush and was very very sick. I ended up calling the ambulance who bought him to the hospital. They were very good and very helpful. There are so many people taking care of him.
Friendly staff, good service
March 6, 2023
They took me to hospital when I had covid, I was really poorly. They ended up taking me in they were really friendly and good.
Made my girlfriend feel comfortable
March 3, 2023
My girlfriend was bought in by ambulance. It was scary but they made her feel comfortable I think, and me too.
Treated my wife with respect
February 13, 2023
They bought my wife in, they couldn't respond within 18 minutes to a heart attack. There were long waits outside the hospital. There's so so much they can do. They tried their best and treated my wife with respect.
Check me all over
January 31, 2023
Ambulance took 20 minutes, I was with it. They spoke to me and said yes I did have a heart attack. Wired me up check me all over.
The people that took us were lovely
January 26, 2023
The people that took us were lovely. Couldn’t knock any member of staff, they took me straight to my daughter.
Nice and helpful
January 17, 2023
Couldn't take him to his nearest hospital which would have been Solihull as he lived in Solihull. They were really nice and helpful. They said they couldn't take him to Heartlands due to funding so had to take him to City Hospital.
Staff very good
January 12, 2023
Mum had a fall, we waited for the paramedics to come, they checked her over but she didn't have to go hospital, everything was okay. They were very good though.
