Reviews (157)

Spending lots of my life waiting

March 1, 2019
Waited 4 hours for ambulance to A&E. It's not good for an 80 year old who suffers with disabilities. I'm spending lots of my life waiting around in hospitals or waiting for ambulances
Anonymous

Reply from West Midlands Ambulance Service University NHS Foundation Trust

Dear Sir or Madam,

I write further to the concerns you raised.

If you wish to contact West Midlands Ambulance Service to discuss your concerns, you can contact us on 01384 246 366 or alternatively, you can email the team at pals@wmas.nhs.uk and we will be able to investigate your concerns and provide feedback to you.

Kind Regards

Aimee Summers
Patient Experience Coordinator


Provider responded

Paramedics were amazing

July 26, 2018
My daughter recently had to call 111 due to being in the middle of a sustained asthma attack. The health advisor was brilliant, she put me onto a paramedic who advised me he was sending an ambulance. The hospital, paramedics and all NHS staff were amazing.
Anonymous

Helped keep me calm

March 7, 2018
Paramedic and student paramedic were very nice and helped keep me calm. They tried to make jokes and make me smile whilst transferring me to hospital after a violent unprovoked assault. Obviously had great people skills.
Anonymous

My husband had a stroke

July 10, 2017
Whole service was outstanding
Mrs Cole

Friendly & reliable

July 10, 2017
Accommodating electrical wheelchair
Anonymous

Very Good

July 10, 2017
Very good in taking me to QE
Anonymous

999 Ambulance requested

July 4, 2017
A vulnerable person had fainted in the street, it took 19.5 minutes to dispatch an ambulance due to irrelevant questions asked by ambo helpdesk
Anonymous

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West Midlands Ambulance Service University NHS Foundation Trust

Contact

01384215555

Millennium Point
Waterfront Business Park
Brierley Hill
DY5 1LX

Location

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