Reviews (192)

Great staff

May 27, 2025
They were brilliant apart from taking us to Heartlands. I said I didn't want to go there but they had to take me where there was space. The staff were great.
Anonymous

Staff looked after me

May 27, 2025
They came straight away and took me to Good Hope. Then I had to wait 4 hours on the ambulance before being seen. The staff really looked after me.
Anonymous

Helpful and supportive

May 13, 2025
My mother had a brain haemorrhage. I called an ambulance and they arrived within 15 minutes. They were helpful and supportive.
Anonymous

Good people

May 13, 2025
It took an hour to arrive. They were good people.
Anonymous

Arrived within 15 minute's

April 30, 2025
Called and explained the situation that my partner had recently had a lung operation and felt he couldn't breathe and was having pains in his heart. They sent an ambulance within 15 minutes. The staff were great and kept him calm. They thought it best to take him to hospital.
Anonymous

Really professional

April 29, 2025
Really professional. They checked him and said they needed to take him straight in. They looked after him.
Anonymous

Came out quickly

April 29, 2025
Very quick and efficient. They came out quickly.
Anonymous

A long wait

April 29, 2025
It was a long time waiting for them to come to us when my husband was having chest pain. It took 2-3 hours. We said we couldn't wait that long and we just went ourselves.
Anonymous

Lovely

April 9, 2025
I sat in the ambulance with my husband outside A&E for 6 hours when he was unwell. The wait was not nice at all, but the paramedics were lovely.
Anonymous

Arrived quickly

April 9, 2025
My son's sodium levels were dangerously high so they blue lighted him to Worcester hospital. They came out quickly, we ended up being transferred to the Children's hospital.
Anonymous

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West Midlands Ambulance Service University NHS Foundation Trust

Contact

01384215555

Millennium Point
Waterfront Business Park
Brierley Hill
DY5 1LX

Location

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