West Midlands Ambulance Service University NHS Foundation Trust
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Based on 222 reviews
Reviews (222)
They acted so quickly
October 8, 2025
They turned up within 2 minutes and did checks and took her straight to A&E. They were so good and acted quickly.
Told me to take myself to A&E
October 8, 2025
I called the ambulance service and they told me to go to A&E, they didn't send an ambulance and told me to take myself to A&E.
Waited 5 hours on an ambulance
October 7, 2025
I was left on the back of an ambulance for 5 hours. They said I was at risk and they said their initial ECG on the ambulance showed a blockage.
Absolutely brilliant
October 1, 2025
I came in by ambulance and they arrived within 5 minutes. Absolutely brilliant. They gave me something to get me breathing and took me straight to hospital.
Arrived quickly and care was excellent
September 22, 2025
An ambulance was called for me when I had a heart attack. They arrived within 30 minutes and the care from the two paramedics was excellent.
Arrived quickly & provided excellent care
September 22, 2025
An ambulance was called for my Grandma who had a heart attack. The ambulance arrived very quickly, the paramedics took excellent care of her and transported her to the hospital very quickly too. Their quick action and treatment saved her life.
A long time to arrive for heart attack
September 22, 2025
My dad had a heart attack, he collapsed and lost consciousness. We waited a long time for the ambulance to arrive. It was a very scary experience seeing my dad that way and having to wait so long for the ambulance to arrive. It was terrifying. The paramedics were excellent when they arrived.
Very thorough paramedics
September 18, 2025
They were very good. The paramedics were very thorough upon arrival.
Patient paramedics
August 29, 2025
The paramedics were very patient and spent a long time with me. They convinced me to go to the hospital and took me to Heartlands A&E. I did find it quite stressful that police attended with them and that really wasn't necessary.
Brilliant service
August 28, 2025
I have had to call an ambulance a number of times and they have usually been brilliant.
