West Midlands Ambulance Service University NHS Foundation Trust
Feedback Rating
Based on 226 reviews
Reviews (226)
Very good
October 31, 2025
They came out to check on me after a call to 111 and were very good.
Very good, no long wait for the ambulance
October 21, 2025
Very good and no long wait. It came quickly and bought me to the hospital.
Arrived quickly - excellent care
October 20, 2025
The ambulance arrived quickly. The service is very efficient. The paramedics were great and really looked after me.
Took over an hour for ambulance to arrive
October 20, 2025
My experience of West Midlands Ambulance Service was not good. The ambulance was called and it took over an hour to arrive by which time the person had already passed away.
They acted so quickly
October 8, 2025
They turned up within 2 minutes and did checks and took her straight to A&E. They were so good and acted quickly.
Told me to take myself to A&E
October 8, 2025
I called the ambulance service and they told me to go to A&E, they didn't send an ambulance and told me to take myself to A&E.
Waited 5 hours on an ambulance
October 7, 2025
I was left on the back of an ambulance for 5 hours. They said I was at risk and they said their initial ECG on the ambulance showed a blockage.
Absolutely brilliant
October 1, 2025
I came in by ambulance and they arrived within 5 minutes. Absolutely brilliant. They gave me something to get me breathing and took me straight to hospital.
Arrived quickly and care was excellent
September 22, 2025
An ambulance was called for me when I had a heart attack. They arrived within 30 minutes and the care from the two paramedics was excellent.
Arrived quickly & provided excellent care
September 22, 2025
An ambulance was called for my Grandma who had a heart attack. The ambulance arrived very quickly, the paramedics took excellent care of her and transported her to the hospital very quickly too. Their quick action and treatment saved her life.
