West Midlands Ambulance Service University NHS Foundation Trust
Feedback Rating
Based on 188 reviews
Reviews (188)
They kept my husband calm.
July 16, 2024
The ambulance came within 20 minutes. They were calm and kept my husband calm. They did an ECG in the ambulance and said he needed to go into the hospital and took him straight away. I think it was good they kept him calm and acted on it as he could have had a heart attack and would have been much worse.
Arrived within 10 minutes.
July 15, 2024
An ambulance was sent within 10 mins after waiting for an NHS 111 response.
Very quick response times.
June 25, 2024
Very quick response times.
Great service delivery.
June 25, 2024
Thank you very much for coming in time and helping me out. A great service delivery from them.
Taken to hospital quickly
June 25, 2024
GP called for an ambulance and they came and sorted me out. I was taken to hospital very quickly.
Came out within 20 minutes.
June 25, 2024
Very helpful and caring staff. They came out within 20 minutes of the phone call to them.
They were so nice.
June 24, 2024
They were so nice. They were in my house for 2 hours after 111 called them. I didn't need them. They tried to convince me to go to hospital but I didn't.
They would have taken ages to come out.
June 18, 2024
I called for an ambulance after a fall and couldn't move. They said it would take a while to come out to me. A passing police car got them to bring a van and took me instead.
They saw my dad in the end
June 18, 2024
My dad had a fall and so called 999. I was told it would be a 9 hour wait but someone was already on the road so they went through to control and said they could see dad. They said he needed to be taken to Heartlands and to pack an overnight bag for him and meet him there.
Very good people paramedics are.
June 18, 2024
They came quickly after a fall, they helped me. They took me to hospital and stayed with me until the doctors came and sorted me. Very good people paramedics are.
