West Midlands Ambulance Service University NHS Foundation Trust

We called for an ambulance when my son stopped breathing and they came within 3 minutes. They were going to take him to Heartlands but I said no and so they took him to the Children's. They listened to me and were very good.

They were so good and kind and they got me some biscuits. They really looked after me. I didn't wait long for them. They gave me some tablets and a drink and took me to hospital.

Awesome care within 15 minutes maximum. Really good and I felt confident in the care and what they were saying and what they were going to do with mom.

They were excellent.

I tried to call an ambulance for my husband when we thought he was having a stroke. I was told there were no ambulances at all in my area and that I would have at least a six hour wait. I was asked to bring him to the hospital myself. I did , but after more than three hours we came home as we hadn’t been seen and it was nearly midnight and we were exhausted and as his speech was coming back he wanted to go home .

I called an ambulance after a visit to the Children's hospital and this came quickly and took my son to the Heartlands. They were very good.

The came quickly for my 8 month old son. Very very quick. Paramedics were very good and did checks. They said they were taking him to hospital. They took us straight there.

I couldn't take my chair in the ambulance. They were very good and had me in a wheelchair. They arrived very quickly and were very kind.

I called an ambulance for my mom who had a fall whilst out. As soon as we said it was a head injury there were quick to come and take her to A&E.

They gave me medication for a broken ankle. They came out really quickly and said that I had made a bit of a mess there. They were lovely and having a joke with me. They took me to the QE and took me there really quickly.