West Midlands Ambulance Service University NHS Foundation Trust
Feedback Rating
Based on 181 reviews
Reviews (181)
Very quick response
July 17, 2024
They are very quick in responding to calls for help. They reached me within 20 minutes to pick me up.
Really good.
July 17, 2024
Really good but I phoned at 3PM and they came at 3AM in the morning. They brought me straight to hospital as they couldn't take me anywhere closer to home at the ambulance discretion.
They booked me at crisis but needed A&E
July 17, 2024
An ambulance took me to majors and booked me in crisis after I had a mental health episode but also had hurt my head. I had a bad head injury and they then decided I should be taken to A&E so they took me there.
They kept my husband calm.
July 16, 2024
The ambulance came within 20 minutes. They were calm and kept my husband calm. They did an ECG in the ambulance and said he needed to go into the hospital and took him straight away. I think it was good they kept him calm and acted on it as he could have had a heart attack and would have been much worse.
Arrived within 10 minutes.
July 15, 2024
An ambulance was sent within 10 mins after waiting for an NHS 111 response.
Very quick response times.
June 25, 2024
Very quick response times.
Great service delivery.
June 25, 2024
Thank you very much for coming in time and helping me out. A great service delivery from them.
Taken to hospital quickly
June 25, 2024
GP called for an ambulance and they came and sorted me out. I was taken to hospital very quickly.
Came out within 20 minutes.
June 25, 2024
Very helpful and caring staff. They came out within 20 minutes of the phone call to them.
They were so nice.
June 24, 2024
They were so nice. They were in my house for 2 hours after 111 called them. I didn't need them. They tried to convince me to go to hospital but I didn't.
