West Midlands Ambulance Service University NHS Foundation Trust
Feedback Rating
Based on 170 reviews
Reviews (170)
They saw my dad in the end
June 18, 2024
My dad had a fall and so called 999. I was told it would be a 9 hour wait but someone was already on the road so they went through to control and said they could see dad. They said he needed to be taken to Heartlands and to pack an overnight bag for him and meet him there.
Very good people paramedics are.
June 18, 2024
They came quickly after a fall, they helped me. They took me to hospital and stayed with me until the doctors came and sorted me. Very good people paramedics are.
They came out quickly
June 17, 2024
They came quickly. I had a joke and laugh with them then they took me to Good Hope. It didn't take long. Staff worked hard.
Came out quickly
June 10, 2024
They came out to my son at his friends house really quickly when he passed out. They did his observations and his BP was really low. He could hardly stand.
Told me I was fine, I was having a stroke.
June 5, 2024
I called an ambulance when I was having a stroke. They took nearly 2 hours to come out to me and I had to call them several times. They came out and re-assessed me and said I was okay. Then a few hours later I was still having symptoms and then decided to take me to hospital. They didn't want to listen to me. I had a stroke.
Took him straight to hospital
June 4, 2024
He had collapsed and was vomiting. We had just come back from holiday. They thought he had a deadly bug. They took him to hospital and put him in a side room because they thought he was highly infectious.
Came quickly but just left me
June 4, 2024
I called an ambulance that came really quickly. They wheeled me in and plonked me in front of a desk and left me there. Felt like a prisoner.
Arrived quickly
May 13, 2024
They arrived within 20 minutes which is great.
They listened and were very good.
April 23, 2024
We called for an ambulance when my son stopped breathing and they came within 3 minutes. They were going to take him to Heartlands but I said no and so they took him to the Children's. They listened to me and were very good.
There were so good and so kind.
April 8, 2024
They were so good and kind and they got me some biscuits. They really looked after me. I didn't wait long for them. They gave me some tablets and a drink and took me to hospital.
