Reviews (170)

They saw my dad in the end

June 18, 2024
My dad had a fall and so called 999. I was told it would be a 9 hour wait but someone was already on the road so they went through to control and said they could see dad. They said he needed to be taken to Heartlands and to pack an overnight bag for him and meet him there.
Anonymous

Very good people paramedics are.

June 18, 2024
They came quickly after a fall, they helped me. They took me to hospital and stayed with me until the doctors came and sorted me. Very good people paramedics are.
Anonymous

They came out quickly

June 17, 2024
They came quickly. I had a joke and laugh with them then they took me to Good Hope. It didn't take long. Staff worked hard.
Anonymous

Came out quickly

June 10, 2024
They came out to my son at his friends house really quickly when he passed out. They did his observations and his BP was really low. He could hardly stand.
Anonymous

Told me I was fine, I was having a stroke.

June 5, 2024
I called an ambulance when I was having a stroke. They took nearly 2 hours to come out to me and I had to call them several times. They came out and re-assessed me and said I was okay. Then a few hours later I was still having symptoms and then decided to take me to hospital. They didn't want to listen to me. I had a stroke.
Anonymous

Took him straight to hospital

June 4, 2024
He had collapsed and was vomiting. We had just come back from holiday. They thought he had a deadly bug. They took him to hospital and put him in a side room because they thought he was highly infectious.
Anonymous

Came quickly but just left me

June 4, 2024
I called an ambulance that came really quickly. They wheeled me in and plonked me in front of a desk and left me there. Felt like a prisoner.
Anonymous

Arrived quickly

May 13, 2024
They arrived within 20 minutes which is great.
Anonymous

They listened and were very good.

April 23, 2024
We called for an ambulance when my son stopped breathing and they came within 3 minutes. They were going to take him to Heartlands but I said no and so they took him to the Children's. They listened to me and were very good.
Anonymous

There were so good and so kind.

April 8, 2024
They were so good and kind and they got me some biscuits. They really looked after me. I didn't wait long for them. They gave me some tablets and a drink and took me to hospital.
Anonymous

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West Midlands Ambulance Service University NHS Foundation Trust

Contact

01384215555

Millennium Point
Waterfront Business Park
Brierley Hill
DY5 1LX

Location

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