West Midlands Ambulance Service University NHS Foundation Trust
Feedback Rating
Based on 126 reviews
Reviews (126)
Really good
October 11, 2023
They came quickly and took my observations and told me I needed to go to hospital so they took me. They were really good and helpful.
They were very good.
October 10, 2023
I was having chest pains and they came within 1.5 hours to check me over. They were very good and said I was having muscle pains but helped me so it was good.
They were good and listened.
October 3, 2023
Took me to hospital when I was having chest pains. They were good with me. They listened to me and kept me as calm as possible.
Paramedics are fantastic.
September 28, 2023
Fantastic staff and paramedics, it is just such a long wait in A&E.
Sorted emergency referral
September 27, 2023
They sorted an emergency referral for dad. Safeguarding team came straight out to him and got him referred onto social services as he kept wondering due to his vascular dementia. They were very helpful and got him the help he needed.
Service is stretched. 27 hours waiting.
September 26, 2023
Ambulance turned up 27 hours later after we had been in A&E. I get the service is stretched but if I hadn't gone to mom she could have been left that long.
Came quickly. Good communication.
September 26, 2023
The ambulance came out quite quickly. Good at communicating about what's going on and I got to hospital quickly. Even though I'd ask to bring my son to the children's hospital they would usually bring us to City hospital as they know his care.
Came quickly and staff helped me.
September 21, 2023
Came quickly and brought me in. Don't remember much but staff helped me at the end of the day and brought me here.
Excellent
September 8, 2023
Wrong medicines were given, had a reaction and they come out quickly and were excellent. He didn’t need to go to hospital, didn’t consider it an emergency.
Took 15 minutes to come
August 30, 2023
Took 15 minutes to come and take me to the Women’s hospital. Paramedic tried to contact triage and only got through just as we got to the hospital. They were shocked at how long it took. They were good and reassured me as much as they could.
