West Midlands Ambulance Service University NHS Foundation Trust
Feedback Rating
Based on 157 reviews
Reviews (157)
Very good but a long wait
August 22, 2024
I collapsed at home and waited from 5PM until until 3AM in the morning with a heart issue. When they arrived they were very good. Took me straight to A&E.
Absolutely great, I can't moan
August 12, 2024
A 4 hour delay which I don't mind as I know they're stretched. They were absolutely great and I can't moan. They do help you.
They provided excellent care
August 12, 2024
My friend called for an ambulance. They came every so quickly. Three nice, gorgeous lads came and took me to the hospital. Excellent care was given and they were ever so lovely. Really took care of me.
Paramedics were good, helpful and respectful.
August 5, 2024
They came in less than 5 minutes. They assessed my mom for hospital. They let me go with her to explain what was going on. The paramedics were good, helpful and respectful.
Reached me within 15 minutes
July 24, 2024
The reached us within 15 minutes of calling and took me to Good Hope.
Arrived within 20 minutes.
July 22, 2024
They reached my home within 20 minutes of calling them to support my husband.
Very quick response
July 17, 2024
They are very quick in responding to calls for help. They reached me within 20 minutes to pick me up.
Really good.
July 17, 2024
Really good but I phoned at 3PM and they came at 3AM in the morning. They brought me straight to hospital as they couldn't take me anywhere closer to home at the ambulance discretion.
They booked me at crisis but needed A&E
July 17, 2024
An ambulance took me to majors and booked me in crisis after I had a mental health episode but also had hurt my head. I had a bad head injury and they then decided I should be taken to A&E so they took me there.
They kept my husband calm.
July 16, 2024
The ambulance came within 20 minutes. They were calm and kept my husband calm. They did an ECG in the ambulance and said he needed to go into the hospital and took him straight away. I think it was good they kept him calm and acted on it as he could have had a heart attack and would have been much worse.
