West Midlands Ambulance Service University NHS Foundation Trust
Feedback Rating
Based on 225 reviews
Reviews (225)
Came out quickly
June 3, 2025
I had a mini stroke and my wife called the ambulance. They reached my house within 20 minutes and I was in hospital in less than 50 minutes.
Arrived really quickly
June 3, 2025
They arrived really quickly and did some observations and decided to take me to A&E. They talked me through everything.
Paramedics were great
May 28, 2025
Paramedics took me to the QE after I collapsed. The came out quickly and acted well. They spoke to me like a human. They were great.
Great staff
May 27, 2025
They were brilliant apart from taking us to Heartlands. I said I didn't want to go there but they had to take me where there was space. The staff were great.
Staff looked after me
May 27, 2025
They came straight away and took me to Good Hope. Then I had to wait 4 hours on the ambulance before being seen. The staff really looked after me.
Helpful and supportive
May 13, 2025
My mother had a brain haemorrhage. I called an ambulance and they arrived within 15 minutes. They were helpful and supportive.
Good people
May 13, 2025
It took an hour to arrive. They were good people.
Arrived within 15 minute's
April 30, 2025
Called and explained the situation that my partner had recently had a lung operation and felt he couldn't breathe and was having pains in his heart. They sent an ambulance within 15 minutes. The staff were great and kept him calm. They thought it best to take him to hospital.
Really professional
April 29, 2025
Really professional. They checked him and said they needed to take him straight in. They looked after him.
Came out quickly
April 29, 2025
Very quick and efficient. They came out quickly.
