West Midlands Ambulance Service University NHS Foundation Trust
Feedback Rating
Based on 192 reviews
Reviews (192)
Came out within 25 minutes
January 7, 2025
Came within 25 minutes and they checked me over at home. They suggested to take paracetamol and visit the GP if the pain didn't get any better.
Took good care of us
January 6, 2025
They came quickly and took good care of me and my wife. They got to the hospital quickly.
Very good
December 16, 2024
The paramedics came out and looked at my throat and said it was quinsy and was covering the whole of my throat. I had to go to hospital for treatment. They were very good, very thorough and they sorted me out.
Bless the staff
December 10, 2024
I waited 5 hours on the floor for an ambulance to come. I didn't have my phone but I had my emergency lanyard around my neck that was able to call emergency services. When they finally got to me they took me to the hospital but then we had to wait for a further 5 hours on the ambulance. Bless the staff though, they were so good and one gave me their phone to watch whilst I was waiting.
Thank you
November 27, 2024
Twice in October my partner had to be taken to hospital due to being very poorly both times. The ambulance crews were very good took time and very patient with my partner the crew did all check and made sure he was comfortable on way to hospitals even made sure I was good. Thank you.
Reached me within 15 minutes.
November 5, 2024
They reached my home within 15 minutes of calling them and took me straight to A&E.
Came out quickly
November 4, 2024
They came quickly when I got ran over. They checked me over and took me to the QE.
They were okay.
October 28, 2024
They were okay, they got him to hospital.
Very quick response time
October 14, 2024
Very quick response time when my dad contacted them for help. They reached our place within 20 minutes.
They took him straight to A&E
October 8, 2024
I waited for 4 hours for an ambulance for my 2 year old. They did checks on him and decided to take him to hospital. I wasn't given an option on which hospital, but I didn't care I just wanted him to be seen and get help for him. They were very good.
