West Midlands Ambulance Service University NHS Foundation Trust
Feedback Rating
Based on 184 reviews
Reviews (184)
Very quick response time
October 14, 2024
Very quick response time when my dad contacted them for help. They reached our place within 20 minutes.
They took him straight to A&E
October 8, 2024
I waited for 4 hours for an ambulance for my 2 year old. They did checks on him and decided to take him to hospital. I wasn't given an option on which hospital, but I didn't care I just wanted him to be seen and get help for him. They were very good.
Called them with kidney issues
October 7, 2024
When I have issues with my kidney I called them and wait a long time sometimes and sometimes they can be quicker.
Took over 7 hours to arrive.
September 30, 2024
My wife fell on the evening and called an ambulance at 8:30pm they didn't arrive until 3:45am.
Took her to hospital
September 30, 2024
The community team came out to assess my wife's condition and ended up taking her to hospital as she had sepsis.
The came out straight away.
September 25, 2024
The came straight away to the GP practice. They did my obs and said I would really need to go to hospital. The staff were really good. Absolutely sound.
Came out quickly
September 24, 2024
The came out quickly when I was having breathing problems. They checked me over and gave me oxygen. They thought it was best to take me to hospital as my blood pressure was low.
Arrived quickly
September 18, 2024
The came quickly to the GP surgery and took me to A&E
Professional staff
September 18, 2024
I waited for 4 hours in the ambulance as there were 12 ambulances waiting to get into the hospital. They were professional and kept me informed as to what was going on.
Arrived in minutes
September 18, 2024
Careline called them and they arrived within minutes. The staff were excellent and I had a really good laugh with them.
