West Midlands Ambulance Service University NHS Foundation Trust

I rang for an ambulance in November last year due to being in uncontrollable pain. I had a severe infection in my gallbladder requiring emergency surgery. When I rang 999 I was told that I didn't qualify for an ambulance and would have to get a taxi. I was vomiting constantly with the in and couldn't walk. My elderly dad took me in the end and my mum had to get me a wheelchair when we got to the hospital.

I was asked questions about sepsis and it turned out I had sepsis. They came quickly to my work place, really quickly and took me to the hospital.

I was having pain when I was at work. I couldn't feel my arms so they called me an ambulance. They came quite quickly as they thought I was having a stroke and they took me to hospital.

They ended up taking me to the QE as I had badly burned my foot. They took me to hospital as my foot had gone purple. They didn't take long to get me to the hospital but waited some time for them to get to me.

I was blue lighted with heart problems to Sandwell Hospital. I didn't feel well and was having pains in my heart, so I called 999. They came within minutes and took me to hospital. They were brilliant from what I can remember.

It takes ages for them to come out and at times we've had to cancel it because they haven't come out or we find our own way there because it's too long of a wait.

I have had to call for an ambulance a few times recently due to seizures. They have always arrived quickly and I have been very happy with the quality of care provided.

They were good. Lovely in fact. They were so kind and kept me laughing when hey took me to hospital. They came fast as far as I remember. I told them I didn't want to be a bother.

The ambulance service is very good. They helped me when I had my stroke. They acted very fast my family said.

I called an ambulance for someone having a heart attack in the street. It was 7 hours and he died before they came.