West Midlands Ambulance Service University NHS Foundation Trust
Feedback Rating
Based on 157 reviews
Reviews (157)
Kept calm and talked to me
April 5, 2023
After my accident I was taken to City Hospital in the ambulance. The staff were nice, very good and didn't have very far to come. But they kept me calm and talked to me.
Staff were brilliant
March 23, 2023
Staff were brilliant. They came at really fast too. Was worried about leaving my dog but they helped me call someone to get him. Didn’t take long to get to hospital and they talked to me. I had to wait a little while, once at hospital but it was fine.
Great service
March 21, 2023
They've been great when I've used them, but they won't always come out and get me which I get.
They came straight away
March 16, 2023
They came straight away and took me to Good Hope when I had hurt my leg on the bus. The staff was very good. They helped me with my pain. Gave me morphine which upset my stomach. They told me they could take me to Sandwell or good hope, so went there. They had all my particulars there so was worth going there.
Staff were ever so good
March 15, 2023
The ambulance ladies were ever so good. They packed everything for me. They bought me to Heartlands and it didn't take long for them to come out to me, I think it was 10 minutes. They were so good, no problems at all.
They were alright
March 15, 2023
They were alright. I was stuck on the ambulance for 4 hours but they bought me a cup of tea. They were great though.
They were good
March 13, 2023
I was having chest pains so they took me to hospital. They were good, kind and let me know what was happening.
A bit of a delay
March 9, 2023
Ambulance. A bit of a delay but when they came out they were a bit hesitant to take my husband and said he wasn’t as unwell as they thought. He ended up being transferred to a hospital in Leicester in a coma from Covid.
Very helpful
March 9, 2023
My son drank a slush and was very very sick. I ended up calling the ambulance who bought him to the hospital. They were very good and very helpful. There are so many people taking care of him.
Friendly staff, good service
March 6, 2023
They took me to hospital when I had covid, I was really poorly. They ended up taking me in they were really friendly and good.
