Alpha Medical Practice

It was great

Cannot get an appointment through the phone.

Very difficult to get an appointment. You don’t get an appointment when you need it the most.

Poor

Poor

Poor

I personally have experienced very bad attitude from the professionals working at this practice as physician assistants and pharmacists that are assisting GPs to treat patients. A friendly manner towards patients would greatly be appreciated rather than showing an ignorant attitude. Furthermore, I have also noticed as a patient that when you are reporting your symptoms or concerns about your health half of the things you say are ignored. Things such as referrals to counselling services for the particular well being of the patient. Stubborn behaviour which I have recieved from a pharmacist working here refusing to treat my condition as she thought she would rather wait for the illness to get worse before she could offer treatment rather than treating it at the earlier stages. This particular professional is using "protecting her license" as an excuse for not treating patients and not prescribing treatment to relieve the symptoms at the earlier stages of the infection. I would highly recommend to be seen by a GP for treatment of the actual symptoms rather than the assistants who are showing lack of confidence and competency to offer appropriate diagnosis and treatment.

Difficult to get appointments but good gp's