Diifficult to get blood test appointment
I recently got in touch with Ashfield Surgery about a blood test. It took me 45 minutes to get hold of someone to make an appointment to speak to a doctor. It then took me half an hour to get hold of someone to make an appointment for the blood test. I got an appointment reminder text messages that stated all appointments were by phone. When I rang, I was told to ignore the reference to a phone call as that was an automated message. It then took me 45 minutes to try and make an appointment only to be told they were full up and I needed to ring again the following day. It took me another 45 minutes to actually make that appointment to speak to the doctor about my blood test results. I was never given the time the doctor would call, even though the time estimate was avaiable in my patient log in. Prize Draw Data