Ashfurlong Pharmacy

They're very good. No issues with them. No long waits and they're friendly enough too. They do the job.

Prescription ordered by phone a week ago for my aunt who is a 92yr old lady. I queued outside for 52 mins with only eight people ahead in the queue. Five staff plus pharmacist inside, took 13 mins to find only one of three items - obviously not made up prior. There were five large open boxes full of medicines on the floor in front of the counter easily accessible to any customer. One of the assistants rummaged through three of them to see if they contained the medication. The customer in front of me had a prescription for two lots of insulin ordered 12 days ago. They said they only had the one order and would re-order the other one - this should have been re-ordered as soon as the original shortfall was found !!!

Put it in with the doctor and 4 days later it’s not ready. They say it’s not available.

Having problems with communication between pharmacy and doctors. It should take 24 - 48 hours but it takes 5-6 days. Doctors delaying prescription and pharmacy cancelling it.