Disorganised
Often have to wait a long time to get prescription because the pharmacist is busy in a consultation or elsewhere. Sometimes no one bothers to attend the front desk to collect the prescription or complete purchases for ages. Was left waiting a long time the other day, they'd actually mislaid my prescription and not noticed. I was very unwell at the time which made it worse. Staff are very nice when they actually do speak to you, but that doesn't make up for how badly organised it is.