Nightmare to get them to come out
Bellevue Medical Centre doesn't answer calls or fax. Mother was put on antibiotics, but can't swallow, she was sent tablets! Took 5 days to get medication in liquid form; during this 5 days she needed to suck paracetamol. Speech and language therapist was involved, so her care needs are known. She has special thickener in meals and fortified liquid drinks. Mother is vulnerable, we waited from September to early December and nurse came at lunchtime to give her a flu jab. During this time 'care support' had tried to get this injection done - but no response from Bellevue. In the end the care support said they would report Bellevue to the CQC if they didn't do this. Daughter mainly took her to the surgery. So disillusioned with the system. As we get older we are less and less important. Daughter gave up work to look after parents. Never relied on any financial support. Now feels bitter towards the system.