Response from Head of Complaints, Birmingham and Midland Eye Centre (BMEC)
Thank you for your comments. We welcome feedback to improve the quality of our services and to tell us what we are doing well.
To discuss your concerns in more detail, please call 0121 507 4080, 0121 507 5892 or 0121 507 6440 and we can use your feedback to improve patient’s front line experiences.
It's normally pretty straight forward. I like that you can check in yourself.
Chairs are green and purple you can see them.
They need better A&E and pharmacy waiting areas as people are standing around and blocking the entrance, its crowded but the outpatient waiting area is good.