Eye Centre with my partner, 3 Other Doctor's and Nurses entered the examination room without permission or even knocking. One other Doctor even discussed another patient's examination while in the room! This is appalling and against Doctor/Patient confidentiality standards of practise, as well as the NHS code of conduct. At the very least it's rude. Can not believe this is acceptable.
around waiting to be seen. There were no water dispensers, the staff did not seem to have a clue as to who we were or when we might be seen. It was a disgrace and a sad reflection that this is the only facility in the West Midlands.