Response from Head of Complaints, Birmingham and Midland Eye Centre (BMEC)
Thank you for your comments. We welcome feedback to improve the quality of our services and to tell us what we are doing well.
To discuss your concerns in more detail, please call 0121 507 4080, 0121 507 5892 or 0121 507 6440 and we can use your feedback to improve patient’s front line experiences.
Its a hospital after all, they are not here for a picnic, they should be ready to wait and of course its very difficult to please 500 patients who come here every day
Doctors and support team are great.
that the waiting room is always packed with people. The staff however are very efficient and people are taken quickly. The facilities provided are very good and the most important thing is the super treatment provided.