Birmingham and Midland Eye Centre (BMEC)
Feedback Rating
Based on 188 reviews
Reviews (188)
Waiting for 15 months
June 24, 2022
My husband has been waiting for his cataract surgery for 15 months.
The staff are very kind and helpful
May 26, 2022
I have had six operations over there. The staff are very kind and helpful.
I only have praise for the Eye hospital
March 1, 2022
I only have praise for the Eye hospital, where I was referred to last year. It was not an urgent referral but to check something out my optician had noticed. I was treated efficiently , thoroughly and with great courtesy.
Fantastic
September 30, 2021
They have been fantastic, with so many years of support and care.
Very good and helpful
August 31, 2021
Very good and helpful, but had to wait for 1 hour before being seen by the doctor.
doctor didn't listen to my concerns
Eye Department
August 23, 2021
Communication could have been better, did not listen seem to be in a hurry didn't answer my question fully not very professional
Glaucoma patient operation great treatment
Ophthalmology
August 20, 2021
I was referred to the eye clinic from Shrewsbury for operation Re glaucoma
The staff are very good and very caring and professional. Waiting times are long though need more eye drs
The staff are very good and very caring and professional. Waiting times are long though need more eye drs
It was great service from start to finish.
July 7, 2021
My son had to attend the A&E as he scratched his eye. The waiting time that evening was 6 hours. They have a triage traffic light system of red, amber and green depending on urgency and as my son needed to be seen, but it was not immediate urgency (rated amber), they booked him an appointment at the Urgent care centre the following morning. This was really appreciated and ensured we did not need to wait for hours, and the following morning we were one of the first to be seen. It was great service from start to finish. Thank you!
Late cancellation of appointment
April 29, 2021
Late cancellation (on the day) of appointment for my 18 year old son. Despite his age and ringing him on his own personal mobile they were insistent on speaking to one of his parents in order to cancel... at very late notice.
Cancelled Appointment
April 27, 2021
I had been waiting six months for an appointment and the day before I was due to attend they phoned and cancelled my appointment.