Birmingham and Midland Eye Centre (BMEC)

It didn't take too long to be referred to them. My eye kept watering all the time. After the GP made the referral, they saw me quite quickly.

There was no interpreter available when I arrived for my appointment, I couldn't access the service because of this. I need to have a deaf/blind interpreter. So I ended up going home. I could not attend the appointment.

Was transferred from QE to BMEC for back of eye check-up and they said that I would have to wait a few hours to be transferred back, so ended up asking them to take my cannula out and took a taxi back to the hospital.

There's no issues, it's really okay. When it's kids, it's not a problem. But as adults, we struggle. But son has had regular appointments and check ups, we've had no issues.

Overall good but insufficient Drs/Consultants.
Long wait times must affect outcomes & sight.

My 6 year old son has been suffering with constant eye infections. They are happening more or less every month. As a result he has to have a course of antibiotics and steroids.
He was put on a waiting list to hear from a consultant months ago . We are still waiting. They don't even seem worried about the fact that a young child keeps on getting recurring eye infections. As a concerned parent im very stressed about the impact this treatment will have on his eyes long term.

Get regular eye checks, they send me emails and texts to let me know when the appointment is. They are good. they also sent me an email this morning for the CT Scan.

Woke up once and went to A&E at the eye hospital as I woke up blind and they said I have a rare eye condition. I was transferred to Heartlands.

Waiting system horrendous, can’t explain it. You go there in the morning, you will be seen by someone then they tell you to come back at 3pm, it’s just weird.

Everything was good. I am happy doctor was good and checked my eyes.