Birmingham and Midland Eye Centre (BMEC)
Feedback Rating
Based on 372 reviews
Reviews (372)
Glaucoma patient operation great treatment
Ophthalmology
August 20, 2021
I was referred to the eye clinic from Shrewsbury for operation Re glaucoma
The staff are very good and very caring and professional. Waiting times are long though need more eye drs
The staff are very good and very caring and professional. Waiting times are long though need more eye drs
It was great service from start to finish.
July 7, 2021
My son had to attend the A&E as he scratched his eye. The waiting time that evening was 6 hours. They have a triage traffic light system of red, amber and green depending on urgency and as my son needed to be seen, but it was not immediate urgency (rated amber), they booked him an appointment at the Urgent care centre the following morning. This was really appreciated and ensured we did not need to wait for hours, and the following morning we were one of the first to be seen. It was great service from start to finish. Thank you!
Late cancellation of appointment
April 29, 2021
Late cancellation (on the day) of appointment for my 18 year old son. Despite his age and ringing him on his own personal mobile they were insistent on speaking to one of his parents in order to cancel... at very late notice.
Cancelled Appointment
April 27, 2021
I had been waiting six months for an appointment and the day before I was due to attend they phoned and cancelled my appointment.
15 Months wait for an appointment BMEC
April 18, 2021
I have waited over 15 months for an eye hospital appointment. My optician has sent 2 letters and my GP has also written. Still not had any response.
Very good I have annual screening BMEC
April 17, 2021
Very good I have annual screening. but last 2 appointments not had letter re outcomes and their phone system hopeless! Worst I've come across. Offers options at every stage so very difficult to speak to anyone if none of this options capture what you need. Pick outpatients and end up back at appointments!
Very good service
April 1, 2021
Very good service.
Was seen quickly
February 18, 2021
Arrived for my appointment, very pleased with the reception. Was seen quickly, please wear the covid precaution.
Very few seats available and people standing
February 18, 2021
I had an appointment on 11th Feb. Checked in and then saw the waiting room which was very full. Very few seats available and people standing around not wanting to sit adjacent to other patients. I turned around and told a member of staff I would not stay here having been shielding for months. I was not prepared to put myself in danger.
Very good & quick
July 24, 2020
Very good, quick and dealt with my eye problem quickly. Felt really safe as fully set up for COVID-19 including hand gel, masks and social distancing.
