Birmingham and Midland Eye Centre (BMEC)

Visited the eye hospital - with something in my eye. arrived about 11.30. All the staff were friendly and helpful. Saw the Opthalmolgist (?) about 2.15pm and she was amazing. Within minutes everything was sorted. Thank you.

I have been a patient at the eye hospital for over 23 years . I have been under the care of my doctor and his team i have always received excellent care and treatment .
When i have had any concerns regarding my eye condion and have contacted my doctor he will always make time to see me ..for which i am greatful for .

Have been a patient for over 26 years and without the dedication of my consultant and his team I would no doubt have lost my vision

I have now been attending for injections for 12 months. Staff are always very pleasant and always explain all procedures. Sometimes appointments run a little late but that seems to be a given at most NHS hospitals.

It took us a while and a little bit of hard work to obtain an appointment with the BMEC. However once we arrived it didn't take long to be seen, even though the clinic was heaving with people. The service we received was fantastic. However what is true is that they have issues handling the volume of telephone calls as it took us ages to get through as the lines are always engaged.

Always treated with respect and consideration

Very nervous but was made to feel at ease by staff. I had a.lens replacement done. For 35 years I could not see out of my right eye and thanks his team now I can. Thank you all

Customer service on phone. Passed from pillar to post disgrace

Ive found the Eye Hospital .
Amazing .Thorough.
So so busy but im so impressed
Vision returned in my right eye .

I recently attended the eye hospital last week after having a very nasty experience after having cosmetic semi permanent make on my eyes. Which horrifically went wrong and I suffered temporary blindness for roughly 16 hours burning and stinging of the eyes, Scratches to both eyes! From the moment I arrived at A&E from the wonderful staff in Triage and One Nurse in particular went above and beyond her expected call of duty in my opinion in looking after me and my care whilst I felt to frightened and in such a vulnerable position being left alone in the hospital, she took great personal care of me, reassured me that everything would be alright and at times did not leave my side until I was feeling calm and settled. She pushed my waiting time down considerable and managed to get me seen very quickly because I was so anxious. What a caring professional Lady. Many many thanks for your professional help and sincere care. God Bless You

I truly think that our country is Great Britain because of our NHS Service. I would be lost without there ongoing care of my many health issues and am forever indebted to them. Nurses are worth their weight in Gold, Are underpaid and do this job because they have caring kind hearted natures.

Simply a Sincere THANK YOU