Birmingham and Midland Eye Centre (BMEC)
Feedback Rating
Based on 365 reviews
Reviews (365)
short notice cancellation of appointment
Ophthalmology
September 6, 2018
My glaucoma appointment was changed and I did not receive notification, I ended up going to the hospital as I did not know, I had to wait nearly 2 hours before I could be seen
Examination following tear on retina
Ophthalmology
June 15, 2018
I had a tear on the retina with increased flashes and floaters and was so well looked after. Thank you so much to the wonderful staff at BMEC for their expert treatment, thorough explanation of my eye condition and excellent patient manner both on the telephone and when I arrived. The treatment was top class and exceptional. The staff are so lovely and caring. Thanks to the Sister with her superb knowledge when I spoke to her on the phone, the Nurse for her amazing care and looking after me and the specialist opthamologist for her outstanding examination and explanation.
Rapid Service
May 31, 2018
Rapid Service for person under 16
Courteous, professional and caring staff.
Accident and emergency services
May 22, 2018
Hugely busy department, organised very well considering the pressures. I was anxious and worried further to an eye injury but felt informed and cared about throughout the various processes. Highly professional staff allayed my concerns and explained everything to me every step of the way. Thank you so much.
Good
Ophthalmology
May 22, 2018
Visited the eye hospital - with something in my eye. arrived about 11.30. All the staff were friendly and helpful. Saw the Opthalmolgist (?) about 2.15pm and she was amazing. Within minutes everything was sorted. Thank you.
Nurses and staff are fantastic a
Ophthalmology
April 17, 2018
I have been a patient at the eye hospital for over 23 years . I have been under the care of my doctor and his team i have always received excellent care and treatment .
When i have had any concerns regarding my eye condion and have contacted my doctor he will always make time to see me ..for which i am greatful for .
When i have had any concerns regarding my eye condion and have contacted my doctor he will always make time to see me ..for which i am greatful for .
Excellent service
Ophthalmology
April 4, 2018
Have been a patient for over 26 years and without the dedication of my consultant and his team I would no doubt have lost my vision
Very busy but well organised department.
Ophthalmology
March 23, 2018
I have now been attending for injections for 12 months. Staff are always very pleasant and always explain all procedures. Sometimes appointments run a little late but that seems to be a given at most NHS hospitals.
Excellent Service - friendly helpful staff
Ophthalmology
March 14, 2018
It took us a while and a little bit of hard work to obtain an appointment with the BMEC. However once we arrived it didn't take long to be seen, even though the clinic was heaving with people. The service we received was fantastic. However what is true is that they have issues handling the volume of telephone calls as it took us ages to get through as the lines are always engaged.
Lovely staff on all levels
Ophthalmology
February 16, 2018
Always treated with respect and consideration