Appointment cancelled 4 times
Had biopsy. It was cancelled 3 times, first time I waited 8-9 hours then it was cancelled. Fourth time, had the biopsy done. I ended up complaining about the cancellations to PALS and they were in touch within a couple of days of receiving the complaint which was good. I spoke to the consultant he apologised and had by biopsy done on the 4th appointment.