Reviews (838)

Staff are friendly

May 23, 2023
It’s alright. Staff are friendly always really nice. Bloods every week. Can wait a couple of hours even though you have an appointment. You get there and you have to get a ticket for blood text, so it’s like they are having two systems. I see liver consultant and bloods liver clinics every month.
Anonymous

Brilliant

May 18, 2023
Brilliant we only have to go every year or so. Daughter was diagnosed with cancer in femur and had chemo at the hospital. As it did not work they decided to amputate and she had the operation at ROH.
Anonymous

They are brilliant service

May 18, 2023
SALT and Cranial Synostosis – orthopedics – Brilliant. Used to go here with son but he has now been discharged. They are brilliant service with helpful staff never had any issue, we were happy with them.
Anonymous

I think they are great

May 18, 2023
I think they are great used to have special needs nurse. Have to come out to help you but that’s stopped now. Both boys appointments tied in to each other which is 4 hours appointments. They put us in room and they accommodate us for Nephrology, euro dynamics and X-ray.
Amy Ryan

Brilliant

May 18, 2023
Heart condition, brilliant seen once a year. Always lovely with him. He enjoys going out as it feels a day out. They make him feel comfortable which is all you can ask for.
Anonymous

Friendly doctors

May 12, 2023
Takes a while, friendly doctors.
Anonymous

The consultant is very friendly

May 12, 2023
The consultant is very friendly and explains everything very well. I have the treatment I needed which was not given in other hospital.
Anonymous

Extremely long wait

May 12, 2023
Extremely long and agonising wait at the pharmacy all the time.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

Parking is always an issue

May 12, 2023
Location is a big problem, right in the centre of the city. Getting parking is always an issue.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

Very helpful

May 12, 2023
Discounted parking very helpful.
Anonymous

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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