Reviews (812)

Discharge wasn’t good

January 26, 2023
Ward 7 – the care was great but the discharge wasn’t good.. felt like I had been kicked out. Needed the bed. So they made us go and they didn’t understand the situation. Daughter missed 2 feeds after 3 week admission, that day they needed the bed for other patient but we were still there. They did not think about the patient that was already there and our mental health. Had to wait downstairs. I get why they are doing it, but its not the right was to do it. Its not a nice feeling.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Dietitian really good

January 26, 2023
Dietitian really good always get back to me really quickly. Gave me some milk to tie me over until we could get the feed the next day. Left at the welcome desk.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Waiting times has reduced

January 26, 2023
It’s been fine waiting times have reduced. If you haven’t been seen in 30 mins they tell you to come and let them know. Hard to get in contact paediatrics secretary as they are on holiday and could not contact them.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Nothing but amazing

January 26, 2023
Nothing but amazing. Can’t fault them at all. Follow up appointment from stay in intensive care.
Angela Egan

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

The consultant was fine

January 26, 2023
Fine used in past. Been here for 4 hours previously and its been quite long to see a consultant. The consultant was fine when spoken to. I think there were lot of people waiting to see them that day. Blood test, appointment at 11am come earlier but it’s a ticket system.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

hospital have been great

January 26, 2023
Granddaughter being checked for one kidney and cyst. Hospital have been fantastic with handling situation although my granddaughter is now nearly 4 months, I feel it may have been a bit quicker with checking her over. But perhaps that is how long you have to wait. Cannot give bad comment as hospital have been great. Lets hope the outcome is great too.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Its okay

January 26, 2023
Its okay, came for blood test and appointment was fine.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Good at the hospital

January 26, 2023
Good at the hospital. Lots of things to do with my son. He likes it here.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

No one to assist.

January 26, 2023
Patients carer attending appointment with a letter in a language they cannot read. Hard to see which part of the letter states part of hospital they should report at as letter 2 A4 pages. Patient was standing lost inside main entrance, no one to assist.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

Found it good

January 25, 2023
Found it good, I like it.
Anonymous

Reply from Birmingham Childrens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Childrens Hospital

Contact

0121 333 9999

Birmingham Children's Hospital
Steelhouse Lane
Birmingham
West Midlands
B4 6NH

Location

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